DFS Huddersfield

"Quiet location plenty of parking staff helpful, even though these guys work on commission they weren't pushy, but them again, I'm not a pushover"

"Worst after sales care imaginable. Miss sold a sofa, only half of what we wanted arrived. It's been months and I'm getting ignored by Maf who keeps saying he'll ring me back or ignoring my emails asking for updates. Stay away. Don't buy furniture from here, you'll regret it"

"Had already eyeballed the couch i wanted but needed to check measurements, after quick check with the tape measure and before you know it couch bought, boom."

"9 MONTHS IN STILL NO FURNITURE AFTER TAKING FULL PAYMENT (SCAM) Usually not one to leave reviews but this situation has left me with no choice. Huddersfield provided incorrect furniture, received 6+ services visits (lost count at this point) from engineers to ‘fix’ sofa but nothing came of it. Damaged my property on occasion too. Then took my furniture to work on it giving 1-2 weeks estimated wait, it’s been a month and no one will respond to me after I received an email asking if I still wanted the job to be completed after verifying so with the Huddersfield AND Bradford manager AND other employees over a month ago - so the job clearly has not been done. Huddersfield and Bradford manager not interested in situation as they’ve done less than the bare minimum when asked to rectify the situation COUNTLESS TIMES. Also no communication within business AT ALL hence why theres been issue after issue and why I’m still without a sofa 9 months later. Customer service throughout this has been despicable and I wish I’d been aware of this beforehand, so SAVE yourselves immense amounts of stress and GO ELSEWHERE."

"OK, it is well-known that DFS is one of the best known furniture retailers in England. The reason for this review is that we were in the Huddersfield store today and received outstanding service from Sara. She went out of her way to find information on sofas that were actually not in the store, researching options to help us experience similar seating. She proceeded to honestly advise us about choosing the right sofas, and my wife and I were sure Sara just wanted us to be happy customers not only at buying time but also years down the track based on making the right choice. A service one finds rarely these days. And with online orders being so easy to make, it is this kind of service that will draw people into shops again."