Medivet Crouch End,

14 Priory Road, London N8 7RD, United Kingdom

"The practice has become extremely expensive since being taken over by Medivet. Whilst the vet is good the administration side seems to have gone really downhill. For example no response to emails and callbacks not happening. A 2 star service for a 5 star price."

"The service was okay. However, I'm not sure if paying £35 for inflammatory medication that sells for £6.19, on reputable online pet sites can be deemed as fair trading. I intend to purchase a couple of these online as the expiry date is 2 years and if I don't end up using, then at least a loss of £12.38 for 2 is cheaper than having to pay £35 for one at Medivet"

"If you like having your appointments constantly cancelled the day before they are supposed to take place, then you'll love this place. The vet I've dealt with is so lovely, knowledgable and incredibly professional. My issue is that I've been dealing with a kitten going in and out of heat because they are consistently cancelling her spaying operation the day before it is booked. Frustratingly, going back in heat the day after she was scheduled to be spayed, which was cancelled at the very last minute. The excuse being the vet won't be there... surely you would know this prior to scheduling the appointment? Or at least more than one day notice? Nevertheless, I was understanding because these things happen. Now I'm being told the vet is sick so they're cancelling the appointment the day before AGAIN. Obviously you cannot control illness, but there never seems to be any offer of resolution? My kitten has been suffering for over a month and I do not want her to go through it again! It is unfortunate because this is the closest vet and first impressions were spot on but I just don't understand the lack of care and offering a solution or alternative?"

"Appalling. When Zasman this was a wonderful vet. My dog's prescription was dispensed on the day. I have now had to wait a week and received this unsigned email: "We are sorry to that we have not been able to dispense the written prescription just yet, rest assured it is on the order list for the vet to do when they can and I will let them know in person that you have been waiting. Further to this I am sorry you were not able to reach us on the phones, we have been experiencing some internet issues out of our control for a short period of time but thankfully they appear to be working again." This mass buy out is a disaster. Avoid."

"This is a very friendly practice and Badpuss, our feisty old cat, has had all her treatments and surgery done professionally and with a smile, despite hisses and growls from the Little Miss. we have always managed to get a timely appointment and the advice has been invaluable. Highly recommended."