Caerau Lane Pharmacy
40 Caerau Lane, Cardiff, United Kingdom
About Caerau Lane Pharmacy
Welcome to Caerau Lane Pharmacy! We are an established health pharmacy located in the heart of Cardiff, United Kingdom. As a leading pharmacy in the community, we are committed to providing our customers with high-quality services and products.
Our state-of-the-art pharmacy offers a wide range of over-the-counter medications and prescription drugs to help you manage your health care needs. Our knowledgeable and friendly staff is available to assist you in finding the right medication, as well as providing advice and guidance on how to take medication safely and effectively.
In addition to our comprehensive medication services, we also offer a range of health care services to help you maintain your health and well-being. Our services include blood pressure checks, cholesterol tests, and flu vaccinations. We also offer personalized health care advice and support to help you achieve your health goals.
At Caerau Lane Pharmacy, we are committed to providing our customers with a safe and secure shopping experience. Our modern store is fully equipped with the latest security cameras and technology to ensure that you can shop with peace of mind.
We are proud to be a point of interest in the Cardiff community, and our team of experienced professionals is dedicated to providing you with the highest level of service and care. Whether you are looking for medication or health care advice, we are here to help. Visit us today at 40 Caerau Ln, Cardiff CF5 5HQ, United Kingdom, and experience the exceptional service that Caerau Lane Pharmacy is known for.
Photos of Caerau Lane Pharmacy
40 Caerau Ln, Cardiff CF5 5HQ, United Kingdom
Opening hours of Caerau Lane Pharmacy
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 17:30
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
09:00 - 13:00
Sunday:
Day off
Reviews of Caerau Lane Pharmacy
"Since my last review most of the staff have changed & the atmosphere there has greatly improved willing to help, polite, & Friendly . A few problems with getting right tablets , but are now eager to help getting things sorted . Thanking you all for your efforts."
"Phoned ahead to check stock, phone was answered straight away. I brought my one-off prescription, it was filled immediately and I was out the door in less than 5 minutes! I've never used this pharmacy before, got a bit stuck as no stock of what I needed in other places... I can see that a lot of people have had poor experiences here, and I can't comment on what it's like for repeats/consistency/when it's busy, but yesterday my experience was perfect."
"I went in today to collect my severely autistic brothers prescription that he was owed by them last week. I was told that they couldn’t find it and they were looking. 45 minutes I waited for them, for them to end up saying they didn’t have the medication and it was apparently ‘out of stock’ in all the pharmacies even though I was told it would be ready for me or my mum to collect. Yet Mill Lane have it and they don’t? The women who I dealt with was called Julie T a tall old skinny women with blond bobbed hair and glasses with caked makeup. My mum ended up having to come in because they spoke down to me and told me I was wrong. The women spoke down to my mum acting like she was stupid. Terrible customer service, Disrespectful, atrocious behaviour. If there was 0 star button I would give it 0!!!"
"In an instance that happened over ten years ago, with this pharmacy that left me without my epilepsy medication on a bank holiday due to a technical error. The pharmacy was collecting my prescription monthly from GP but for some unknown reason that month they failed. After requesting enough medication for the weekend and promising to communicate with GP to find out what went wrong on the Tuesday, they refused to give me any medication until the matter was resolved with GP. The medication I need to take prevents seizures. When even one dose is missed, this can cause sudden withdrawal leading to seizures and even sudden death. I would have been left without my medication for four days. I was a regular customer, not a one off prescription. They continued to refuse to help. In a sheer act of desperation, I helped myself to the medication I needed. The pharmacy phoned the police, I was arrested and charged with theft, they wanted to charge me with burglary. When I got to court the judge dismissed the case and stated the pharmacy was wasting the court's time and should have made more of an effort to help considering the urgency. The pharmacy however decided to ban me from using their whole pharmacy chain. Recently, as it is the nearest Pharmacy to me, I made an enquiry about whether I could use the pharmacy or was the ban still in place, however they told me no and that I am still banned. After all this time the pharmacy still will not accept it's failings. Rude staff and an unwillingness to help. If I could have given zero stars, I would have but would have been unable to leave a review."
"Have tried to call this pharmacy for 3 weeks to get my sons prescription sorted and they haven't picked up the phone to me once. It just rings and rings despite having staff in the shop very worrying when they are dealing with people and medication I feel. Now am on 3rd week and praying I can get through or my sons schooling will suffer. Appalling."
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