Aquabus Head Office

"Awrh thouourly enjoyed this..boat comes in and sails bang on time it dose not hang around qhich is a good thing 2 men driver and both vwry welcoming with good knowledge we were lucky as we has a lovely sunny day . And werw going from town to bay for food. Lovely ride lovely views better than bus or taxi so glad i got on to try it woukd highly recommend a little overpriced but you do ger good views and nicee way to get around would do it again .no negatives at all lots of seats."

"Thank u Aquabus for another superb trip. U were v accommodating wit our less mobile members . Your knowledge was v interesting & a diff route was a nice change also. Thank u v much for being so friendly , we at Blackwood Stroke Support Group will definitely use u again."

"We took a 45 minute aqua bus tour around Mermaid Quay this morning and had a wonderful time! A smooth journey with excellent views. Extremely well priced too! Only £8 for an adult return ticket. Will definitely come again!"

"Great and honest service aboard Hydro 1 in January 2019. Tickets are bought on-board. Return fares are cheaper (at least if done on same day). Under 3s don't pay. Beautiful and affordable way to go from Cardiff Bay to Cardiff Castle enjoying the natural scenery of the Taff river (and its birds). We spotted a seagull capturing and gulping a fish."

"A bit disappointed. We paid £5 each adult for a trip to Penarth. We choose our boat trip carefully making sure we chose one with commentary. They appear to leave once an hour. The trip was for 45 minutes from Cardiff Mermaid Quay to Penarth return. We bought our tickets from a kindly lady. We made our way onto the boat. There were ramps so made it easy if you had a pushchair. We sat at the front of the boat but we could not hear the commentary. It was a bit worrying as there would have been a safety message on this too. So no ideas where the life jackets were. Half way through the journey we moved to the middle of the boat, although this was slightly better, we could not hear for children crying. Although this was not the children's or the boat companies fault. Coming back from Penarth we sat at the back of the boat and although this was a lot better I did not hear any commentary at all for the engine, but at least did not hear the children crying. Been out on the bay was lovely, seeing the sea birds diving and other boat users and the fresh sea air. The boat was clean. I would recommend a better sound system which would make the trip more enjoyable. Someone to greet you when you board the boat would have been nice too, with a helping hand if needed. Customer service 2/3 out of 5."