Vets4Pets - Sydenham,

Southend Lane, London SE26 4PU

"First time for going with y new puppy. Microchipping and vaccinations. Good value and clean. Lift for disabled. Very open. Appointments needed. Only down fall, reception is to open and everyone can hear your conversation. Outside disabled parking available and located inside the pets at home store."

"What's with the vet asking if I've got a face mask or a proof of vaccination card?? It's not 2021 anymore. And both of those things have been scientifically proven NOT to work! Man up! Is he a qualified vet or what? And in fact I'm not actually sure that the vets in this branch are actually qualified?? Comparing the advice to the actual reality, seems like a money grab to me! EDIT: Ok, no the wearing of masks was not once communicated to me when booking but if I'd have had one I would've worn it, and yes your vet did ask me for a vaccination card. So when you capitalise the word 'NEVER' you are out and out lying! And at the same time calling me a liar! Which immediately shows me that your integrity is way down low. And is your skin so thin that you can't take any criticism? I'm saying what I see! And what I see are a team of vets that aren't as competent as others' that I've experienced. And your response is to say I'm not welcome anymore?? But let me guess my monthly payments are still welcome though aren't they? As long as you're taking my money you will provide a service! Would also like to add that the reception staff are and always have been lovely, warm and welcoming people and the vets very kind. As for covid, stop being pathetic! And stop getting upset when you get criticised, address the problem instead of throwing your toys out of the pram. Show some decorum!"

"I can’t believe this vet still open with so many bad reviews, they ripped money out of they customers that end up paying for expensive treatment with no need for it , the vet simple refuse to give you a simple medication prescription, instead wants to perform expensive treatments with so many charges that the customers end up paying for higher fees because they love their pets. my dog was with a skin bacterial infection that could be treated with a simple antibiotic but instead of that the vet denied to give him a medication and he wanted to sedated my dog to be shaved to apply some cream on the skin , and ill end up paying £540 for that , im sorry but not everyone is ready to be ripped off money like you are use to do !! I look for a second vet and they treated my dog with antibiotics that I pay £34 for all services including consultation and hes perfectly fine ! And don’t need to come back to me with your silly excuses because I’m not going to get in touch with your office! Your company should feel ashamed of it. Playing with the customers feeling from their Pets ! Shame on you !"

"The receptionist are extremely rude and when you have a conversation with them, they send you a warning letter stating you was ‘Violent, Aggressive and producing abusive behaviour and language’. They are absolutely racist pushing this narrative on me on a situation which never occurred and they refuse to review CCTV footage. They also fail to provide me with my pets medication on request after I’m paying monthly for the subscription. The manager and her teams customer service is disgusting and I would not recommend this place. I brought my dog in for a check up and after being seen, the manager held my dog upstairs and refused to give me the dog until I paid £100. I said what is the £100 for? She said she gave my dog medication. She only went in for a check up and I never gave her permission to give her anything. That experience was ransoms and yet the issue was dismissed by higher management."

"The best vets. I've been to a few, not very good ones, only interested in the money. Vets for pets, vets really care, animal lovers. Kind, caring, honest, much cheaper than any where else."