2let2
97 Wyeverne Road, Cardiff, United Kingdom
About 2let2
Welcome to 2let2, a respected real estate agency located in the heart of Cardiff, United Kingdom. Our mission is to provide exceptional service to those searching for quality rental properties in Cardiff and the surrounding areas. We offer a comprehensive range of properties including houses, apartments and student accommodation, all of which are at competitive prices.
At 2let2, our team of experienced and knowledgeable agents are dedicated to finding the perfect property to fit your needs. Whether you are a student, young professional or family, we understand the importance of finding a comfortable and convenient home. Our agents work diligently to ensure a smooth, hassle-free rental process from start to finish.
Our website provides an easy to use search function, allowing you to browse through our extensive database of available properties. Our properties are regularly updated, ensuring that you have access to the most up-to-date rental listings in Cardiff. From modern, fully-furnished apartments to spacious family homes, our range of properties caters to a variety of preferences.
2let2 has built a strong reputation in the Cardiff area for providing exceptional customer service and attention to detail. We pride ourselves on building long-term relationships with our clients, ensuring their satisfaction and peace of mind.
Visit us at 97 Wyeverne Rd, Cardiff CF24 4BG and experience our outstanding service for yourself. Whether you are a tenant or landlord, we are here to help you with all your rental needs. Trust 2let2 to find your perfect rental property.
Photos of 2let2
97 Wyeverne Rd, Cardiff CF24 4BG, United Kingdom
Opening hours of 2let2
Monday:
10:00 - 18:00
Tuesday:
10:00 - 18:00
Wednesday:
10:00 - 18:00
Thursday:
10:00 - 18:00
Friday:
10:00 - 18:00
Saturday:
11:00 - 14:00
Sunday:
Day off
Reviews of 2let2
"No flexibility when it comes to guarantors... Demanding 12 months rent up front if we couldn't supply a guarantor, absolutely clueless company, avoid."
"Would have given zero stars, my son felt pressured to put down a deposit, when I spoke to them on the phone they were unhelpful and did not email me the information I requested. The contact was overly complicated. Suffice to say we did not use them."
"If you are a student letting a property for the first time, I cannot stress how much I would avoid 2let2 if possible. CPS has a really bad reputation and honestly, I know other students who have had less issues with them (aside from one house who were forced to live with rats). I have recently entered a contract with Condor Properties and the difference in customer service is night and day. Actually being able to speak directly to a representative through WhatsApp is both reassuring and helpful. During my tenancy with 2let2, we had no way of speaking directly to the Landlord, which meant that when the utilities had not been cancelled from the previous tenant, for months I had to endure the stress of receiving overdue payments unassisted, which eventually exceeded £1,000. Following a conversation with the supplier, they began to send letters addressed to our landlord, but as I had no way of contacting him, they were never passed along. Conveniently, after a while of the old supplier trying to reach our landlord, the company had the names of all the tenants, despite us never opening an account with them. So instead of proactively helping us with the utilities, our landlord simply provided our names and distanced himself from any responsibility. The lack of contact with the landlord was not the only issue, the organisation and administration at 2Let2 is an absolute shambles. Firstly, the property was not ready at the date they provided, there were still tradesmen in the house doing work, using the electricity from the previous supplier that we were expected to pay. Considering we were students who never had any experience with renting a property, they left us completely in the dark (no pun intended). Secondly, they provided us with the wrong keys to the property, some of us had two front door keys, two room keys, or room keys that opened other rooms. After I had spent some time working out which keys were missing, they made the process of acquiring the right keys a massive ball ache, and kept referring to their records as 'correct', and insisted on me sending photos of every individual key, instead of just taking my word for it. As it turned out, their records were not correct. During this whole process one of my housemates didn't even have a front door key. Shortly after this, one of our housemates had to drop out of university, so we needed somebody to replace him on the joint contract. This process is arduous and difficult to do when your financial guarantor is not in Cardiff, and was prolonged by 2Let2 providing the incorrect forms for this procedure. Finally, they will try and rinse you of your deposit at every opportunity. They will tell you to take photos of obvious damage such as cracks and missing tiles (and at our property there were plenty before we moved in), but things like dirty mattresses and lightbulbs aren't mentioned. I'm sure they've probably fined every tenant since the first for the same mattress stains, I always use a mattress protector so it didn't even occur to me to photograph the mattress in the event of a fine. To add insult to injury, whilst every cleaning fine was completely justified, the house is undergoing an extension and walls are being knocked down - so being fined to clean these areas is not honest or transparent at all and is just an excuse to withhold your deposit. Speaking of withholding deposits, they will try and catch you out on council tax, even though if you're a student you are not obliged to pay it. They knew we were students and yet they withheld deposit until we provided our certificates of exemption, and it wasn't until I said that we were not liable for the one non-student tenant, that the process moved along. Overall, I'd give a 0 star rating if I could, however, the maintenance team deserve a mention. They deserve 5 stars in all honesty, they sent tradesmen out 7 days a week and they were always friendly and attentive. They are miles ahead of the letting agency itself, and don't deserve to be tarred with the same brush."
"Great experience here, spoke to lady called Urvisha who helped me with my sisters accommodation. Gave great advice and was extremely helpful. Very well spoken and polite, would definitely recommend this agency. Very professional and made the process so smooth! Thank you again!"
"I was offered a one bed flat by 2let2 for over a year or so . There were no issues with the flat at all and the only one thing was a jamming window which the agency fixed same day. Very helpful and friendly staff they chased me to return my deposit back in full. I would highly recommend."
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