Ovenden Pharmacy
60a Keighley Road, Ovenden, West Yorkshire, United Kingdom
About Ovenden Pharmacy
Welcome to Ovenden Pharmacy, your friendly neighborhood pharmacy located at 60a Keighley Rd, Ovenden, Halifax, UK. As a reputable establishment committed to providing top-notch health services to the community, we take pride in being a trusted point of interest and store for all your medication needs.
Our team of experienced pharmacists goes above and beyond to ensure that you receive personalized attention and excellent service every time you visit us. We stock a wide range of prescription drugs, over-the-counter medications, and healthcare products to cater to your unique needs. Whether you need expert advice on managing your medication or require a comprehensive review of your prescription, we are here to help.
At Ovenden Pharmacy, we are committed to promoting healthy lifestyles and providing expert guidance through our specialist services. You can make an appointment with our healthcare professionals for services such as smoking cessation support, diabetes testing, blood pressure monitoring, and weight management advice. We also offer a range of travel vaccinations and can advise on any necessary precautions to take while planning your trip.
You can rely on us for prompt and efficient service, with your safety being our top priority. With our advanced dispensary system, we strive to ensure that all medications are dispensed accurately, safely, and according to the recommended guidelines.
Visit Ovenden Pharmacy today and discover the difference that personalized, professional pharmacy services can make. Our convenient location and extensive hours of operation make it easy to fit us into your busy schedule. We look forward to serving you and your family soon.
60a Keighley Rd, Ovenden, Halifax HX2 8AL, United Kingdom
Opening hours of Ovenden Pharmacy
Monday:
07:00 - 22:00
Tuesday:
07:00 - 22:00
Wednesday:
07:00 - 22:00
Thursday:
07:00 - 22:00
Friday:
07:00 - 22:00
Saturday:
07:00 - 22:00
Sunday:
10:00 - 20:00
Reviews of Ovenden Pharmacy
"What great service we recieved after we had concerns over our 10month old being unwell. Unfortunately I don't know the name of the head pharmacist who was working Christmas eve and Christmas day. He went above and beyond to help us get the medication we needed. I cannot thank him enough."
"I am very surprised at the positive reviews left above (fishy is the word that comes to mind) nevertheless, I was told that as a few other pharmacies didn’t have an antibiotic in stock (and we all know it’s a national problem albeit the government says otherwise) I was told by my practice to pop in to this pharmacy to see if they had the antibiotic in stock. A lady with yellow and red hair, fringed, white lady (somewhat older), served the person in front of me. Granted pharmacies are busy, so I expected a little wait. The lady served the person, saw me, walked away and continued to dispense. All others had their back to me, so I thought I’d wait, as she may have been in between something before being called away. So I waited… and waited… with no acknowledgement by her at all. In fact, she looked, saw me and continued. She even went to get her cup of tea and strolled past me without any acknowledgement whatsoever. What is more alarming is, another customer arrived after me, a tall, white male. She looked at him, came over to where I was stood, looked straight past me and asked if she could help?! The gentleman said, erm I think this lady is first, to which she felt she “had to” deal with my query with an attitude that was appalling. She looked at an NHS prescription and said “oh it’s not ours then”, indicating she had no interest if we weren’t registered at this practice/pharmacy. Pharmacies are obligated to provide nhs essential services but most importantly to treat patients equally. As apart of the standards for pharmacy professionals, this involves good quality care, good communication and professional behaviour from the pharmacy team and professional behaviour. To walk away with a script and whisper and say it’s out of stock right after stating we weren’t her regular customer, and point blank ignoring me is nothing short than incompetence and I question whether the pharmacy has considered diversity training? Theme 1 of safe and effective pharmacy care at the heart of our communities includes making decisions that are fair, and free from discrimination and bias and ensuring everyone has the access to care they need.. is this the ethos that the pharmacy champions? At a time where parents and healthcare are struggling to cope with unwell children and work load, racism and rude behaviour will not and can not be tolerated. Thankful for the person behind me who intervened and said I was first. I look forward to a reply. Luckily another pharmacy sourced the medication and we were grateful for their help and support. I would not recommend Ovenden pharmacy. I will be seeking advice and guidance regarding taking this complaint further. I hope this pharmacy can take appropriate action to prevent any other bame mother in my situation. Patient centred care that respects diversity and cultural differences comes to mind!"
"I am shocked at some of the bad reviews. They clearly haven’t visited other pharmacies in the area. Some of them you can be stood outside for an hour waiting for your prescription when its busy. Personally i have never had a problem and I visit on a regular basis due to having multiple medications and they never let me down, often going above and beyond for me. Some of the bad reviews seem hard to believe like they could be fake!"
"All the staff are amazing and very helpful. I can't thank them all enough. My medication is always right and always ready. The staff are so friendly. I feel I can talk to them about anything and when I'm struggling with my condition and need someone to talk too, I feel I can always talk to them and the help me so much through the bad times. Thank you all so much for all you do for me and my family. Love ava x"
"Usually really good. Recently absolutely shocking , tablets never in on time. Told a time to collect and still not ready. Will not use again. Terrible customer service from the latest staff, unfortunately because the ladies that are there normally are brilliant."
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