RONZ Furniturefactor 195 Gwendolen Road, Leicester LE5 5FN

"The best experience I have ever had buying furniture. I called to see if they sold extra shelves for the cabinet I got from Furniture Factor, they sent 2 shelves free of charge, the call was answered within seconds and the staff were so helpful and lovely to speak with and very helpful. The quality of the cabinet is brilliant, very sturdy and brightens up the bathroom beautifully. I highly recommend buying from Furniture Factor, I will be returning to them the next time I need anything updated. No other company like it 100% happy with my experience."

"Update: due to the problems I had, Muddasir kindly offered a discount on my next purchase. Maybe I received a faulty item. I've changed the review from 2 stars to 4. Very disappointed. Bought the Naples shoe cupboard and In this current cost of living crisis, I thought bargain for such a nice piece. Unfortunately, it turned out to be false economy. I spent some 45minutes trying to slide the backboard in...then my husband tried for 45minutes. But it doesn't fit into the joining piece. I would say that I am a fairly competent DIY-er and found it super frustrating that I couldn't complete making this. I had to use tape to secure the backboard together before sliding it in. Will have to paint the inside now to cover it up. The other boards were scuffed too. I usually enjoy scouring the internet for a good deal - this has put me right off. I've given it 2 stars 1. For the speed of delivery and 2. For the fact that I liked the look of it on the website. Should have gone to Ikea...at least everything is made to a particular standard and I've not had a problem assembling their goods. Disappointed and £99 out of pocket. Will not buy from here again. Once I've figured it out, I post a picture of what I'm talking about."

"Really good company. Within 2 days of placing the order I had received my item. Really impressed with service. I wanted a standalone cupboard/wardrobe and this fitted the bill exactly. Sturdy and excellent value for money. Would buy from Furniture Factor again."

"Really happy with my purchase from Furniturefactor. Reading all reviews was a bit suspicious with delivery and quality, but everything worked out well. I have purchased sliding wardrobe from them and it arrived in 7 days. They deliver orders themselves so your delivery will come when they have orders in your area. The quality of wardrobe was good, but took some time to put it together. If you compare the quality to price that we paid I’ll rate it excellent. As we live in the block of flats the delivery was only to a front door on the ground floor. That could be improved to a delivery to your flat front door rather than communal entry. The unit had some wooden dowels missing, so we went to toolstation to buy extra bits that cost us £3 extra, but it wasn’t a big deal. I would recommend buying furniture from them."

"We purchased the shoe cabinet for its compact size and shoe storage capacity. We are very pleased with our purchase. During installation I accidently damaged a panel, Furniture Factor kindly replaced the panel for free. They have been excellent with their customer service."