Yellow Cab Co

"Used this firm for 6 months weekly due to it been the company used by a service I utlise. Rude call operators particularly a woman who screams abuse and cant control her foul temper. Asking me am "I thick and am I dumb"..shes extremly rough and has zero communication skills, decourm or manners and in fact sounds like the exaxt thing she was asking me if I was. Agressive drivers who shout when they arrive earlier then booked. Poor communication dont update on times they are arriving and dont arrive at the times booked. Not a safe company especially for anyone who could be classed as vunerable you should avoid they dont care about customers. Its a very rough cab firm. They have appalling reviews online on many platforms. I have reported them for safeguarding issues and will be escalating the complaint. They also have multiple dissolved companies they have operated as and dont seem to have a legally structured operating company open now which can be visibly found which rings alarm bells for me. Shall be filing a complaint about them with trading standards and other bodies after the abuse I received tonight which was recorded and witnessed/heard by other people who was with me. Glad I will never be using them again now."

"They were 35 minutes late for an airport fare with no apology, they just kept saying it will be there in 5 minutes which they weren't. means I can't rely on them and Will be using a different company from now on."

"No idea where he was going, had to direct him (In the age of Google maps, seriously...). Driver tried to force me go to a cash point when I'd paid via the app. Only changed his mind when I showed him the transaction pre approved on the app. Refused to write me a recipt as no email confirmation came through. Very poor service. Did not feel safe."

"I would just like to thank you for your amazing service on Christmas eve for my sister in law. After losing their dad that day. You took her back to Portsmouth that evening. You was amazing and she got home safe. Thank you again"

"Booked cab for this to reach out to airport. They didn't send driver till last moment. When I called, they casually told me that they had tried calling me to inform me about unavailability of driver. Strangely enough, I didnt receive any call or voicemail and they expect me to believe their lies. And for the harassment and financial loss suffer, they say that they are not responsible. Is there anything in this world which they can take responsibility of or are they just to suck our hard earned money?"