Active Leicester - Leicester Leys Leisure Centre

"Would never go again .. I have never seen such a dirty disgusting changing area. The dirt must be walked into the pool as it’s unavoidable even when you shower before going in the pool . I think the environmental health should pay it a visit ….."

"Two out of the three toilets not working in the female changing rooms, the one toilet dirty. Changing room floor was flithy, needs a cleaner in there all day. Lockers need keys. Also it was freezing even the toddler pool was cold."

"We are here most Friday's with my 3-year old niece it's lovely the staff here are helpful and friendly and the prices are still reasonable. Recommend Tuesdays Wednesdays if you prefer quieter times. We come here around 11 a.m. on Fridays and it can get busy. Think they need some sort of vending machine or coffee machine to save me going into the shopping centre..."

"This swimming pool could do with a lot more cleaning, maintenance and care which is a shame because it could be such a lovely pool. The steps for the slide were cracked, this was brought to the lifeguards attention but no further action appeared to be taken. There was no sanitiser available in any of the dispensers, this was brought to the receptionists attention but again no action taken beyond giving us a bit from the bottle behind the reception desk. The lockers are basically unusable, the majority are without keys and the ones with keys don't have a band for you to keep the key safe in the pool. Some had threaded a hair tie onto the key to put round their wrist so the key didn't get lost which is a good idea but absolutely should not have been necessary! The lockers were filthy and need ripping out and replacing. No toilet paper in the unclean toilets, only one dispenser had any soap in. The tables, chairs and floor down the side of the pool were filthy and covered in crumbs. The activity boards around the side of the pool are broken and unusable. Having said that, having a big pool with a wave machine, a children's pool with slides, a small pool and a splash pool is such a good facility and after replacing the unusable and broken equipment, a deep clean and ongoing maintenance and care this place could be a lovely family pool."

"70% of lockers had no keys, most of the keys did not have a wrist band or way of attaching the the key. Toilets dirty, no toilet roll, not every soap dispenser had soap. Poolside old food/biscuit crumbs remained around the seating from the previous day. Swimming facilities aged & poor. The whole place had a horrible feeling of neglect."