Morrisons

"Recently I reviewed the Cardiff Bay ASDA. I gave it 5 stars. This Morrisons deserves 6. Need I say more? Well, I will anyway: my favourite section is the Meat/Seafood Counter. I had a long chat with the butcher/fishmonger, a very knowledgeable and personable man, who, after I had expressed my delight over the selection and quality of the fresh fish, explained that Morrisons has its own fishing fleet and fishery in Falmouth. So, after some deliberation, I chose a whole fresh plaice, a skate wing (called Ray here, I suppose because it is a member of the Ray family; eg, Sting Ray), each 1/2 the price of a tiny piece of farmed salmon in most other supermarkets. From the freezer, I selected mussels on the half-shell, some king prawns, and some calamari (a fancy name for squid; after all, you wouldn’t go into a five star restaurant and ask for 6 squid, would you? The waiter would think you were asking for money: six squid sounds like six quid (£6.00), doesn’t it? Hearing my verbal delight, a passing fellow customer said, “You must like your seafood. To me, seafood means I see food then eat it.” “You could say that,” I replied. “I thought I just did,” he quipped. I could have bought more, but I’ve only got one mouth to feed: mine. As for the rest of the store, my delight continued. I mean, not 1 but 2 litres of high quality ice cream for just 2.00? At the checkout, I asked the cashier, “D’you like working here?” “I love it,” she said. “I remember when Morrisons took over the American giant Safeway,” I said. “They’ve done well, haven’t they?” “You could say that,” she said, smiling broadly.The store is spacious, well laid out, clean, and there is a lovely little cafeteria, and the free car park rivals that of the Principality Stadium. I have one complaint, however, and it’s a serious one that needs addressing: I am 77, I just got out of hospital, I am in constant pain with my back and rely heavily, both physically and psychologically, on my walking stick, yet there is nowhere, absolutely nowhere, to sit, not even at the taxi rank where I had to wait a long time for a taxi. The shopping-trolly man was sympathetic, as was the taxi driver, who carried my groceries into my home. Get your act together, Morrisons, and do not come back by saying, “Well, you could always shop online for home delivery.” I don’t want to shop online. I cannot banter with staff and other customers online, there is no cafe hidden in my smartphone, and when I want food I want it now, not in some future time slot. Go to Morrisons immediately! You won’t be disappointed. If you are, you need to have your head examined."

"Sorry not available Sorry not available Sorry not available Sorry no bread The usual response from Morrisons cafe here anytime I come for a breakfast. More diversity in the staff required how you have no stock available and reside within a superstore. Has been the same for 4 years since it opened"

"My partner and I went to shop in this store today and I have never felt disrespected by the security staff like I was today. With us was a bag of household items and bedding we had bought from the range and only went in to this store to pick a few essentials only to be stopped by the security on the way out claiming he wanted to see our bags! The audacity of the security to demand we open our bags. If they had an issue with us walking in to store with shopping from another store why did they let us walk in at the first place. If I was not African I believe they would not have done the same. Moreover, after going through our bags and seeing the receipts the security never apologised for the harrasment. This is so wrong. I doubt I'll be going back there. Next time treat your customers with respect regardless of who they are"

"We buy our daughter’s birthday cake. It was nice. Good shopping experience. Lots of Fish varieties are also available."

"Terrible very disapointing Not long out of hospital and still recovering before. More surgery i decieded to try a shop After paying i was totally exhausted and feeling Very unwell so i sat at rear of cafe after a Sbort while i thought a drink may help so purchased a coffee returned to table a cafe far rear to get myselt ready to leave when a staff member demanded i leace my seat and cafe i tried to explain about my reason but no matter she would rather me have another stroke than sit in her cafe i feel the world lost all sence of morality this woman cpuld care no more about my predicament. Rules are rules had she have offered to move the chair outside the cafe or find me another seat no arrogantly she just wanted me out I struggled to. My car and have spemt last hour and half recovering before going bome i am pleased, the car park has not come under her authority thank you morrisons after using the store for many years the only complaints have always derived the cafe they appear, tottaly difrent to the other staff whom are allways extremely helpul sadly one nad apple destroy s the barrel"