Bed Kings - Bedkings.co.uk

"PLEASE STAY AWAY. Rogue company I think. The customer service is none existent, they do not reply, the quality of product is the worst I've ever seen and can't be used for the purpose. I've had to go to my bank to see if I can get my £360 money back as they do not reply. I had 1 message saying we'd used power tools to build it and therefore won't refund!! Never used a power tool to build a drawer set! It's laughable that they can assume something and then use that as an excuse not to refund. My bank have the communication trail now but I'm definitely going further to trading standards as wouldn't want anybody else ripped off and ignored like we have been. It's a lot of money for our family and I've got 2 boxes set in the garage completely useless."

"ORDER #217864 Horrible experience with this company. I've ordered a desk on 28/11/22 but they delivered only half of the package, the other half was lost with carrier and no one can give me an answer to where it is precisely and when I will receive it - nor have I been allowed to return the half of a table I have here to receive a refund. I already asked for a refund several times but I have been completely ignored. I've been struggling to have any kind of update about my order ever since. Avoid this company at all costs, they are nothing but a bunch of scammers."

"I recently purchased a lounge set of furniture from bed kings, 6 weeks delivery we paid for someone to assemble the units and one unit had the fixtures and fittings missing (they posted them back out) we had a query on the table as the gaps are a lot bigger then the other units and you can see the runners. We questioned this via email and got the response that they would check with the manufacturer (we send pictures) we have since chased numerous times to be ignored and are now seeking legal action. This company seems to want your money they once they have it they don’t give a damb ….. shocking customer service and I highly recommend avoiding them or you could be left with faulty goods"

"Order number 217154 Cheap materials even worse customer service. Ordered some bedroom furniture and paid for this to be installed. The wardrobe is flimsy and already pealing as the door catches whenever it's opened. They also sent some dodgy handles which after numerous phone calls saying they would resend (5 calls in 4 weeks ) still havnt turned up. Would like to return but they want £100 to collect, avoid this company at all costs. Waste of time phoning up as they can't apologise enough, but never follow through."

"Amazing service from start to finish. Great communication, delivery on the day I asked for. A call from the driver 30 mins before. I paid extra for assembly and I'm glad I did, they guys were fantastic. The build quality is exceptional. They took the cardboard with them after fit and even helped me unbox the mattress that I purchased separately and took that too! I'll be recommending everyone I know! Bed Kings, Rauf is a credit to your company."