Tesco Extra

"This used to be an amazing shop with everything you could need or want. Now ... well... now it's a JOKE! The staff are mostly nice but very understaffed. The shelves are often low on stock by 7 pm. The tills are non-existent, and the self check outs are minimal. They have removed multiple entrance and exit points, often leaving only the self check out point to get in and out !STUPID! Making getting in using a wheelchair or mobility aid extremely hard. It is fully accessible for wheelchair users lift to upstairs clothing, disabled toilet (baby changing area, no adult changing) but be warned the floors are wet through all of the time, slippy and unhygienic as sin ! I won't use their toilets at all. All in all I refuse to use this store anymore and travel to Hamilton tesco instead. Tesco management and the running of this stor has dwindled from excellent to utter rubbish in such a short time frame. Get your act together management and show both your staff and customers a bit of respect as well as decent service ."

"I popped to this store this evening for a loaf of bread. I mean how hard can it be ? I arrived at the store a couple of minutes after 10pm. Can’t be a problem, surely ? Until very recently this was one of the biggest Tesco stores in the UK and one of the flagship 24 hour stores. However. There was no bread on the shelves. After about five minutes wandering around, I spotted some of the bread I wanted on one of the warehouse cages. Judging by the amount of loaves missing from the tray it had been here a while, waiting for the poor overworked, fraught night team to get to it. So, I had bread. I went to the till. Er. What till ? Not one manned till in the entire ginormous store. So against my better judgement, I went to the auto till because there was no other option. Scanned and paid for the loaf, doing your job for you. Oh whats this ? No receipt available, despite the myopic lady standing staring at the terminal base in case it moved. So, not only did I have to effectively stock the shelves for you, then run my purchase through the till for you, but I couldn’t even have a receipt for my purchase. Tesco, get a grip. Employ some more night team staff, because quite frankly you are taking the mickey out of them. Next, employ at least someone to operate a till, you’re quite opening ripping the mickey out of your customers too, and finally….. if you are going to go down the technology route, at least get the single me,mof staff to refill the printer! I won’t be back."

"Went to this shopping centre a few days before Christmas, only been in there 2 minutes before I was verbally abused by some Neanderthal for no reason whatsoever, good start ! Continued to shop despite this incident. Bought quite a few items, items that hadn’t been vastly inflated (come on Tesco, you can do better than this). Anyway mostly food for my Christmas meals. Included in those items were a packet of Brussels. Cooked these in my main Christmas meal on Sunday. I don’t think I have ever tasted a Brussel sprout with practically no taste whatsoever, after cooking these sprouts they had turned lime green and almost opaque. I will never purchase this item again from your stores, they were awful. Other than the Brussels and being verbally abused it was an interesting experience. Sainsburys I’m on my way………."

"Great shop in almost every respect, some staff are excellent but others couldn't care less, lots of gossiping going on. However, today I had to defer buying three pair of trousers as they STILL do not open the changing rooms, for trying clothes on. Everywhere else does. Get with the program, Tesco!"

"A massive store that does everything ~ clothings, cafes, glasses, haircut, home stuffs, garden stuffs, DVD/BluRay, foreign holiday money, general supermarket stuffs & etc. Store provides hand sanitiser, wipes and cleaning sprays to clean trolleys. Store is always clean. As store is very big, don’t feel overcrowded. Staff is always polite & helpful. Plenty free parking with time limit."