Top Nails

"I booked an appointment over the phone for my nails to be taken off and a new set put on! When I came to my appointment I was told no, and that they didn’t have enough time so they would just give me an infill. I told them I had booked and he still continued to say no they didn’t have enough time! My appointment was at 13:15? So I wasn’t the last appointment of the day! When the man was filling my nails with the electric file my nails were burning where he simply wasn’t paying attention and just rushing! I then asked for a simple design in my chosen colour from the colours on display and was told no they don’t have that colour, when asked for a French manicure I was also told no again because again they didn’t have the colour! I’m not one to complain ever! But I feel they just didn’t care, and wanted me out of the salon! I have visited around 5 times before and haven’t had any issues but after today I won’t be visiting again!"

"I went for a gel manicure. Was told that it would cost £25. When I went to pay they told me it was £30. They told me I'd had a luxury manicure. My nails are nicely painted but there was nothing luxury about the experience. Started 15 minutes late, no hand cream or massage. Didn't even soak my nails. Really disappointed."

"My daughter phoned this morning for two appointments, pedicure and manicure was quoted £38, and a pedicure for myself for £25. They had started the treatment before saying the charges were more! Then charges were added but by bit. My daughter was being charged £53 and I £30 The actual treatments were not up to standard lumpy polish and covered not only nail but skin when pointed this out was told it would wash off would have expected better. Was not prepared to acknowledge that they shouldn't display old price lists and charge more."

"Booked an appointment for 2.30 for infils and colour change and had to wait till 14.55 to be seen, even thou 2 weeks ago when I had booked an appointment for 2 of us for 1 o'clock and my mum was late by 15 minutes they refused to see her because they were busy yet they made me wait today! Apart from that quite happy with my nails."