Travis Perkins Coventry

"I wouldn't even give 1 star but had to to leave this, phoned of the morning to see what time they close was told 12pm. Finished what I was doing left to get there in time arrived at 11.47 to see staff standing outside and shop shut to be told they have cashed up and shop is shut. Wanted a tub of tile adhesive and it could go on account. Blonde women standing waiting to close the gate so I had to drive out. They don't care about there customers but I do what do I tell my customer now sorry can't finish the tiling because they are shut. Totally unacceptable and all the money I spend thousands a month to be told this. Disgrace I will not be going to that shop and looking to open an account elsewhere you won't have my custom anymore. Enjoy your bank holiday I've now got run around or tell the customer the job won't be finished."

"Great range of goods at good prices, the staff are pleasantly surprised, always helpful and explain."

"Polite staff,clean store found what I needed bathroom fan100mm,work quiet keeps bathroom out of moisture and mould,I hope."

"Great service, really helpful & friendly staff, great product at excellent price -highly recommended!"

"Do not order online for Coventry. The staff could not care less about your order or customer experience. I was called up and asked if I would want my order on a Friday 2 weeks after the payment date. I instead booked in a Monday as I would be off work. No email or text confirmation. Come Monday nothing, couldnt get through by phone. Called Tuesday. No detail of Mondays delivery date on file. They could not deliver Tuesday as a van broke down. Fair enough. I'm only a 5 min drive from the store and I suspect they may have more than 1 van...never mind . I was told that I would receive my order on the Wednesday. I asked what time...held for 10 mins. No later than 10am. Come Wednesday, 10am. Nothing. I called. They would be loading it up any minute. Forget it. I was working again and asked specifically for a Monday or Tuesday or even Weds morning. The refund took another 3 days or so. Never once did I receive an apology. The workers here care about customers less than they should. Won't ever be using Travis Perkins again."