Airtime Halifax Club Lane, Ovenden, Halifax HX2 8DB

"Very disappointed to book a under 5 toddler and parent session to find a children's party with kids a good foot and and half taller. We usually only go for the first half an hour as its open age after, but paid it get a session that's safe and suitable for a 2 year old and this was not the case. Lost track of how many times he was barged over by much older, obviously excitied and boisterous, kids, and didn't get to make use of all the facilities as groups from the party were there throughout the session. We had a very sad little boy. Didnt risk taking him to the soft play after as we had had enough of him being sent flying. The sign in reception says parents must supervise but there was an average of 4 parents who stayed to 25+ kids. We raised our concerns to a member of staff but they weren't interested - too busy showing off their trampoline flips ability to small children, one time almost crashing into l me out on the trampoline next to them. Guess we will be off back to Gravity."

"We’ve always come for play days but had our first party here yesterday for my daughter. The party host, Lewi, was brilliant. Very attentive and nothing was too much trouble. There was so much food for the kids to share and it was lovely to have all the stress taken off me as a parent! It was nice to just be able to enjoy the day for my little one. I will definitely be having a party here again in the future!"

"First time at the premises. No member of staff at reception. Waited over 15 minutes before I had to go get a member of staff. This bit into our allocated hour so only ot 40 mins play time. No information given regarding lockers where to put socks on or even how to access the arena. Poor customer focus and service. Not happy but grandkids enjoyed it. Also bathrooms were disgusting as if they hadn't been cleaned daily. Management should monitor the business a little more closely for its service provision and standards."

"Had my boys birthday party here and it was brilliant! All the kids loved it and the food was really nice plenty for everyone with even left overs to take home if we wanted to! Will definitely have a party here again and so worth the money"

"Great fun for the little ones. They have an eating area where you can watch them on the trampolines on TV, an inside canteen area with arcades, another play area for 3 and under, a party area dedicated for special occasions. Excellent value for money. Disabled dedicated parking and entrance available."