Goji Hair

"For years (£££) I have been treating my partner to a cut and colour here whilst visiting family in Cardiff but her last experience was shocking to say the least, she attended her booked appointment for a colour on a Friday. This went fine as per usual. The stylist suggested she have a cut too so she decided to stay on an extra night in Cardiff (at a hotel) and have a cut the following Monday. The appointment was booked for 9am. My partner arrived on time but the lights were off and there was a closed sign on the door. She decided to have a coffee next door and wait until 9.30 as they obviously made a mistake. She returned at 9.30, the closed sign was still up but the lights were on. She went into the salon and was met with hostility by the staff who told her she was late and they were trying to call. My partner explained about the lack of lights and the closed sign (which was still up) but the staff member told her she'd been called twice (on a old phone number even though they had been updated) and now she was 30 minutes late, there was no chance she could be seen. So... if I were you I wouldn't bother with this salon and go elsewhere, they leave closed signs up, leave lights off and then blame the customers for not showing up. To really rub it in, they then had the cheek to message and say 'because you didn't show up for your appt, next time you need to pay up front'. There won't be a next time, we'll take our money elsewhere and I suggest you do too. It's not until you find a nicer friendlier salon with less pompous/pretentious staff that you realise how poor and expensive Goji has become."

"First time having beauty treatments at Goji. Beauty therapist was nice and friendly, and painted over a smudged nail with no hassle. Lots of colours to choose from the vegan friendly Zoya range. When home I noticed some jagged edges on my fingernails so had to file those down, and there was dried blood on one nail from where my cuticle had been nipped too far down. I'd felt it at the time but didn't realise it had drawn blood. There was no hand massage which was a shame. I'd recommend choosing the Classic Pedicure as the Signature Pedicure is £20 extra for just the paraffin wax treatment (no hand and arm massage as detailed but some cream was applied which took a few seconds) so I didn't feel it was good value. It wasn't one of the best mani/pedi's I've had, but not the worst either. I'll likely stick to my previous salon for beauty treatments in future, but I've always had great experiences for haircuts and colouring so will be back for that soon."

"I've been a customer here since they opened and they used to be so good, welcoming, friendly and would do such a good job on my hair but sadly no longer. The main receptionist is so rude and has overcharged me twice. Have had enough, will be going elsewhere."

"I really enjoy having my eyebrows laminated and shaped here. Tracy who worked on them is a lovely professional who makes you feel comfortable. The whole experience was very relaxing: warm massage table very comfy and relaxing music. I also love to come here for a haircut. 100% recommended"