Burnham House Dental Practice 13 Abingdon Street, Burnham-on-sea TA8 1PH

"good afternoon. we were patients at Burnham House Dental. I recently called to make an appointment with my son, but they told me that you are no longer our patients. to the question why? I was told that we did not come to them for a long time. then the question is, why were you open during pandemic, and what if I don’t want to go to the GP, will I also be deleted from their patients? and yet no one sent me an email that we are no longer their patients. P.s. do you taking NHS patients?"

"My three children are registered here and we came in October for an annual check up. My daughter took part in the colouring competition and won, today she received a battery powered toothbrush along with toothpaste which she is over the moon about. The staff are also extremely friendly and took their time to explain anything they did during the appointment which is a great help to nervous patients!"

"Being someone who gets very anxious going to the dentist I have to sat that I have no anxiety at all attending. The staff are amazing and put you at ease immediately. The treatment is excellent. Would definitely recommend."

"Navigating the broken NHS is difficult for every public health sector at the moment but Burnham House Dental Practice does its level best to provide dental care to its patients with the allocated dentists they have. As far as treatment goes, I've never had such a gentle, pain-free experience as I have had at this practice. Reception staff, nurses and dentists are really friendly and put you at ease despite some of the poor behaviour I've witnessed from patients at the reception desk."

"Really poor service, was originally supposed to see the dentist in January this has however been cancelled about 7 times by them it's now October and I've been told they no longer have a dentist that I can see, but they did originally when they kept cancelling my appointment, which seems to be because I was postpartum so should have received free dental care which of course isn't profitable to them so ideal for them to keep pushing the appointment. I also spoke to them in August to register my 10mth old daughter which they said is fine and they will add her to the system and now they have told me she isn't on the system and I can not register her. Seems like a total shambles of a company. Edit for company response: I shouldn't have to call to be put on a waiting list as I've been waiting for my booked appointment since January which you have cancelled multiple times. And on speaking with your receptionist today she point blank told me no appointments at all now and nothing she can do, no mention of a waiting list."