Kings Court Trust Ltd
Bond Street, Saint Paul's, Bristol City, United Kingdom
About Kings Court Trust Ltd
Kings Court Trust Ltd is a well-established institution located at Spectrum, Bond St, St Paul's, Bristol, in the United Kingdom. It is a point of interest for anyone who is looking to manage their assets, such as their property, shares, investments or other valuable items, both during their lifetime and beyond.
As an establishment of repute, Kings Court Trust Ltd offers a wide range of services, such as creating wills, handling trusts, administering estates, and offering probate services. The institution has a team of highly qualified and experienced professionals who specialize in legal, financial and tax advisory services. Their expertise in these areas makes them the ideal institution for all your estate management needs.
Kings Court Trust Ltd understands that each one of its clients has unique needs and objectives when it comes to their assets. That is why they take a personalized approach when providing their services. Whether you need advice on making a will, setting up a trust, or managing an estate, you can be assured that Kings Court Trust Ltd will provide you with tailored solutions that meet your specific requirements.
At Kings Court Trust Ltd, they also understand that legal and financial matters can be complex. Therefore, they take great care to ensure that their clients are kept up to date with the latest developments in their cases. They also provide clear, concise and jargon-free advice to ensure that their clients have a full understanding of their options and decisions.
Overall, Kings Court Trust Ltd is an institution of distinction, providing top-quality estate management services to clients in the UK and beyond. Whether you are looking to plan your estate or manage an existing estate, you can trust Kings Court Trust Ltd to provide you with exceptional service and support.
Photos of Kings Court Trust Ltd
Spectrum, Bond St, St Paul's, Bristol BS1 3LG, United Kingdom
Opening hours of Kings Court Trust Ltd
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Kings Court Trust Ltd
"Shockingly bad service. My mother died in April 2020 and the sale of her house was completed on 17th October this year. We were told that all outstanding payments to utilities etc would be handled by KCT but we have just received a letter from British Gas saying that the outstanding balance has NOT been paid and that they will proceed with debt collection from us within 28 days! So, I have to ask, what exactly do KCT do to justify their fees? We've spent the best part of 18 months chasing them for information as they seem very reluctant to actually to keep us up to date. I really wish that my parents had not engaged this company to handle their affairs upon their deaths. Avoid at all costs!"
"Please don't use Kings Court Trust. They've made an extremely difficult year due to the loss of my father far more stressful than it ever needed to be. They don't reply to emails or phone calls, they don't update you on what's happening and they're insensitive – it seems like they don't realise that you've just lost a loved one and are going through a difficult time. I've been left in the dark and frustrated for an entire year – it's made me break down at times due to how time consuming it is to get hold of them and to get any answers. It's a very slow and painful service. I asked to be updated more regularly than once a month and I was just threatened to be charged even more money than the £7K I'm already paying. Where that money is going, I have no idea. If Linda Hall is assigned as your probate specialist, please request someone else. But I strongly advise against using this company. They've made the hardest year of my life significantly harder. *REVISED* As I continue using this service (I don't believe I can take my business elsewhere now that they've applied for grant of probate) I will update this complaint with every issue I encounter. 14.09.22: Rang 6 times, couldn't get through to anyone. After being on hold for between 5 to 10 minutes each time, I was disconnected from the call. I've sent a message to the complaints team to tell them about this. 18.09.22: According to the complaints manager, I've been assigned a new probate specialist, thank goodness. However, I was assured my new probate specialist would ring before the weekend. Unsurprisingly, that didn't happen. 21.09.22: Still no contact from my probate specialist despite being told they'd ring me last week. I tried to phone the office twice today and yet again couldn't get through to anyone yet again. I've now had an offer on my deceased father's house but can't get hold of anyone to ask when the probate is going to be granted. I'm extremely concerned that their poor service might end up making the sale of the house fall through potentially loosing tens of thousands of pounds. If this happens I will be claiming compensation due to probate negligence. 21.09.22 Afternoon: I've phoned 8 times and emailed the complaints line twice but still no replies or answers. 22.09.22 Sent an email begging for communication to the CEO, complaints manager who I've already been ignored by and the probate specialist I've newly been assigned. November update: after sending an email to the CEO, I had a rapid response and now have a competent probate specialist looking after my fathers estate, finally. Things are on pause for now while we’re trying to sell the house, but so far with this new member of staff I am happy. Shouldn’t have taken a year to get to this point though. I will update this review once the house sale has gone through."
"Sadly I was in the situation of having to apply for probate, it turned out I needed a little more help than just applying for it as there were many other considerations like inheritance tax. I am so glad I called upon the help of Kings Court Trust, they provided peace of mind straight away, taking all of the admin pressures off of me, and the people I spoke to were always friendly and knowledgeable. Thank you again."
"Do you research before instructing KCT! Probate has taken over two years with caseworkers regularly off sick with no handovers provided leading to extended periods of time with no updates. In total I have had 7+ months with no contact unless a written complaint is sent via email. The complaints submitted often prompt further promises of an improved service with very little to no follow up action. As a result I had numerous caseworkers and ended up escalating to an external regulatory body to resolve. Caseworkers are often unavailable by phone and on occasions where I have had to leave messages with reception these ‘haven’t been recorded.’ KCT have made the process of dealing with the death and probate even more stressful whilst failing to deliver on the service paid for. I wouldn’t recommend the service to anyone even if it was cost free. Take your business elsewhere as the additional stress and constant state of limbo isn’t needed in what is often already a very trying time."
"I am having an extremely negative experience. My husband passed away at the end of March and after 5 months I have now received an email telling me the power of attorney they have sent me to be signed was incorrect. I have emailed and called several times in this 5 months and never got an answer. Extremely frustrating to be let down this way despite paying high fees. They should at least have some respect for someone who have just lost a loved one."
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