Halfords - Halifax

"Halfords Halifax were fantastic. I went in to change my side lights as one of them was not working. The side lights are in a. very difficult awkward position (compact engine) to change, so needed someone who is experienced at changing them. Adam (the boss) served me and then passed my job to a technician named Brendan who was superb. He tried various ways to remove the bulbs and the components and eventually his persistent won and he changed them. He s an asset to Halfords. Also the 2 other chaps both named Jason were really helpful. A pleasant, easy, fast experience and value for money. Thankyou."

"The team here don’t seem to know what they are doing. I originally purchased a battery for my car, I went back to see if this could be fitted as I was never even asked if I needed that service. The guy could not fit it so said I had to take it to one of the garage. I was made to return the battery for my car and he ordered me a new one to the garage. He told me it would be the same price and I could also use my trade card at the garage, he confirmed with 2 other staff members that you could . Upon going to the garage (whom were so much more helpful) I was told it would be £230, which was over £100 more than what I’d originally paid and that I couldn’t use my trade card there. I was given so much false information and was messed about for no reason as the garage said they don’t know why I was made to return the one I’d bought first."

"Ben at Halifax store was very polite & helpful. He gave me advice on which scooter would be best for my grandson. After purchasing the scooter he then carried it to the car for me. What a star!! Wish more people were were so pleasant & helpful. 10 stars for Ben"

"Exceptional customer service skills from Umer from the cycling department, he’s the man to go to! Has great knowledge on bikes and all the accessories from safety to comfort! Give him your budget and what you have in mind and he will recommend the best products that suit your needs. Will definitely be visiting again as the care plan was explained well by him and i shall be popping my bike in for its bronze service soon!"

"The staff were very helpful and knowledgeable. The person I must say thank you to and heap praise on her is Emma. What an absolutely amazing person. She went far beyond her remit and in my view a great asset to Halfords."