Old White Beare Norwood Green 3 Village Street, Norwood Green, Halifax HX3 8QG

"Rang up 3 hours before to reserve the lamb which was served with savoy cabbage when I arrived they said there was no lamb left and it seems mine hadn't been reserved either which totally ruined it. So I went for the beef pie and asked if I could have some savoy cabbage on it to be told I wasn't allowed cabbage unless I bought an extra side of seasonal vegetables of 3.00. Really what's a bit of cabbage when they'd spoilt my meal in the first place. Coke was tastless and full of ice and the high chair didn't keep my baby sat down it was useless so won't be going again if they couldn't just give me a bit of cabbage for free after ruining my original meal. When my meal arrived the pastry lid crumbled to nothing the veg was flat cold n rock hard, i had litwrally a spoonful of mash and my partners gammon was all fatty. Over priced and clicky. Will never ever go again"

"I'm sure the owners are doing their best but unfortunately it's not good enough. The service is lacking in all areas. Better training is required to get the staff up to speed. Food isn't bad but not a patch in just a few years ago. Pints aren't a full pint, not sure if that's cost saving or simply poor pouring."

"We decided to visit the Old White Beare for just a quick drink, but after seeing the food coming out we couldn’t help ourselves! Food was piping hot, good portion size and delicious! The team couldn’t do enough for you, they even recommended the wine that would go perfectly with my meal! It’s a stunning pub with a fantastic atmosphere we will be back before you know it!! Thank you for a lovely day out!"

"Have visited here before a while ago and service has gone seriously backwards!! We waited nearly an hour for our first course with no apologies for the delay. Waiter came over with desserts for the children before any of our main courses? (Including the children’s!) When the mains did finally arrive, the lamb rump dinner came and was inedible! The lamb couldn’t be cut into and the quality of meat was dreadful. We complained to the waiter who fed it back to the chef and we were told that if we ordered another lamb rump it would be exactly the same?! We complained again to the waiter and mentioned to them that we have really enjoyed eating here in the past and the waiter acknowledged that there has been a change in the chef and that this restaurant is now part of a chain. Have all the suppliers now changed also?! Regardless, we are incredibly disappointed with the service and the quality of the food. We do however appreciate the manager acknowledging our complaint and handling it in the manner he did. We won’t be back I’m afraid."

"There was a time where the Old White Beare excelled in quality. When I ate there last week, I was very disappointed and made it quite clear to the staff. Firstly, when we were seated we were informed that practically half of the menu, and some drinks, were not available. We ordered fish and chips and steak. When the food arrived we were asked if we would like anything else to go with our food, and I asked for cutlery. There was no cutlery on the table. Then I had to go around and search for someone to give me a steak knife as I was not provided with one. As for the food itself, as you can see from the images, the fish was tiny. A tiny thin sliver of fish. Possibly the smallest I've ever seen. My steak was alright, however I'd ordered a chilli butter for it which never arrived, when enquiring about it it turns out there wasn't any...so they gave me a cold garlic butter instead - but by the time it had arrived, and I'd got a knife to cut it, my steak was cold so it didn't melt. Very disappointed by my experience there. I paid full price and didn't complain after as I didn't have energy to do so. I felt very let down by a usual fabulous place, which is why it has three stars. If I hadn't any prior knowledge it would have been a 2 star rating."