Everyday Loans Chatham 77a High Street, Chatham ME4 4EE

"They offered me a loan first time round and staff have always been helpful, applied for a second loan which was declined and perfectly understandable. However what I really dislike absout their service is their longwinded paper work and having to come in to the office. I could’ve done all this at home. Why are you making me come in to your office just to give you the details of my employer? When you could just set up an online form for this. Called me in knowing full well they weren’t going to offer me the loan. Affordability checks should be done before hand. Maybe automate the process so staff aren’t having to crack their brains working through peoples statements. Not just a waste of my time but also a waste of staff time. Only invite people to your branch when you’re certain you can offer them a loan. Any questions about unusual expenses could be done over quick email or phone call. I’m working and I had to take out 3 hrs of my day to fill out unnecessary paper work and taking into account travel times. I’m sure these loans are offered to full time working individuals so at least accommodate to that. Streamline/automate your process and stop wasting people’s time. It’s 2023."

"The manager and staff at this branch are so friendly and helpful good customer service make you feel at ease would highly recommend these guys"

"Used these twice before seemed ok at first offered me a top did miles of paper work wasted my time to be told you can’t afford it so my response was to double my payment and then double it again paid off early saved over£2000 interest thanks for saying no. my advice go to a bank or go without"

"Very friendly and helpful staff, everythings explained in way you understand. I feel they have your best interest in mind, Carol was lovely felt very informal chatting away to her."