Fattoush Urban Lebanese,

Fosse Park Avenue, Leicester LE19 1HY

"Don't like to leave negative reviews, but sometimes it's important to say something to help the business become better. First of all, food is good for fusion bowls and street food style dining, location is great for family's, friends etc. Love the food court it's a major upgrade from previous options. Fattoush decor and atmosphere is refreshing, modern and well considere space wise. Still recommend a visit despite the experience I received from the cashier taking orders. Issue at hand, visited between the hours of 1pm and 2pm on 30/04/2022. Half my order was canceled for some odd reason. Thought is was a mistake I made due to language misunderstanding possibly, so in consideration I placed another order repectfully. 20min later after realizing everyone else is getting their order, I went to ask about my order, yet again only to find out it was not even placed being fully payed with receipt and buzzer in hand. Luckily the kitchen services team was quick to respond and offered the same order that was waiting as they were aware this is the second time I came up and had nothing on order. Meanwhile the rest of my part finished their meal. Thank you to the guy serving the food. Lots of respect for the kitchen team and chef for their valiant efforts, I also had a chance to speak to the chef and he was very responsive and knowledgeable regarding food allergies. But as for the businesses front hosting services, they failed hospitality wise. I can also say their attitude did contribution to the experience and it wasn't pleasant. The gentleman helping the cashier did not help the situation and made me feel very uncomfortable to the point other guest noticed the poor treatment I was recieving leaving me a bit embarrassed about this situation which seems intentional looking back now. Very unprofessional and unapologetic about it all as i don't even get a sorry or a generic excuse to alleviate the awkwardness. Anyways I will spare the theatrical otherwise this review will run on for pages. But hopefully no one else will experience the same."

"Didn't like it. Food is bit blunt, not much taste to it. 80% of a bowl is just random veggies base, only bit on top is what I would call actual dish. Only one of the buns from the variety of three had some nice taste. Wrap, well didn't even bother taking photo of it. Also, for some reason our food arrived late, e.i. people whoe ordered after us was already leaving after having had their's. Staff was apologetic but clearly something went wrong as some of our dishes arrived lukewarm almost cold. Would not recommend pitta chips at all, just stick to normal chips as what you get is not a pitta chips me or definitely anyone else ever had elsewhere. Not sure if there's any sort of a system to monitor the tables upstairs as those were left dirty for a long time after people were gone. It all looked dirty, unhygienic and definitely not welcoming. Design itself and decor is nice, plenty of seating inside and outside in the passageway. It's bit confusing as to where to get a menu from, everyone coming in looked as confused as we were."

"We had a great experience here. The food came out really fast and looked amazing in its colours. The only thing I noticed was that they put a bit too much of the mezze and and sauces, meaning they overpowered other ingredients."

"Another new place in Fosse Park, it looks lovely, clean and fresh. Service was ok, there was no menu until we had to ask, staff behind til was lovely, polite and friendly, but not really able to explain dishes for us, we were not familiar with Lebanese food, so we just picked the rice bowl and a wrap to give it a go. The place is clean, minimal deco which is good for an eating place, has indoor and outside seatings. Food was ok, the wrap was abit hard, filling was barely warm, not sure if it’s the correct temperature to serve?? The rice bowl tasted quite nice. Price was reasonable at where we were, we spent about £20 for food and drinks for 2 of us. I really don’t like the self serve cutlery area, it’s easy for staff but it’s so not hygienic, I wasn’t use how many hands did touch the spoons and forks we used, I had to use hand sanitizer to clean them before using them. Recycling station is ok but not clearly explain what goes to which bin, as all bowls and plates are dirty with food and sauces, ok to recycle before cleaning them?? As it’s in Fosse Park, plenty free parking with disabled parking spaces, easy for everyone to get to."