Malpas Pharmacy
About the Business
Malpas Pharmacy is one of the leading institutions in Newport, United Kingdom. As a health establishment, our aim is to provide access to high-quality medicines, health-care products, and services to our customers. We are conveniently located on Malpas Road, making it easily accessible for our customers to visit us at their convenience.
Our extensive range of pharmaceutical products covers a broad spectrum of health conditions, ranging from general health to chronic illnesses. Our professionals are committed to providing expert advice and guidance to customers who seek assistance in selecting the right product for their needs. At Malpas Pharmacy, we firmly believe in personalized healthcare, and our team is dedicated to providing exceptional customer service.
Apart from our expert advice, we also provide a range of services such as prescription services, NHS health checks, flu vaccinations, emergency contraception, and smoking cessation services. Our team of qualified pharmacists and staffs are always ready to lend a helping hand and provide expert advice to our customers, ensuring that they receive the utmost care possible.
We take pride in our commitment to improving the health and well-being of our local community. As a pharmacy and a point of interest, we understand the importance of meeting the needs and expectations of our customers. In this vein, we offer a range of products such as organic skincare, vitamins, supplements, and beauty products, to cater to a variety of health and wellness needs.
At Malpas Pharmacy, we are more than just a store; we are a friendly and trusted neighborhood pharmacy, ready to offer our customers the best of health services and products. Visit our store on Malpas Road, Newport NP20 6WB, and experience exceptional customer service and expertise from our qualified team.
Location & Phone number
Malpas Rd, Newport NP20 6WB, United Kingdom
Hours open
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 12:00 AM
Sunday:
Closed
Reviews
"Good local pharmacy, friendly helpful staff and reasonable prices."
"Not very good at answering the phone. Also really bad at getting important prescriptions out on the right day my wife went without her medication for days not very good."
"Order prescription 17th Oct phoned 24th as I hadn't received items they forgot to send it to gp. We'll get it back to you for the 25th Oct pm. 26th still know sign phoned again its on the side here I've gone 3 days without medication. Shambles"
"The front of house staff are the most unhelpful I have ever come across, always someone else’s fault, promised delivery today and still not here. Been waiting since Monday for prescription as the pharmacy kept blaming the GP practice for not sending the GP blaming the pharmacy, no help from the pharmacy at all. You always feel you are an inconvenience visiting this pharmacy and the attitude of the lady in reception needs addressing and potentially booking a customer service course for this individual."
"worst pharmacy I have ever dealt with at least once a month they lose my prescription. Within the last week I’ve gone back and forth 3 Times. 1st they lost my prescription And asked me to go back next day, next day they only gave me half of my prescription because they lost the other half. Went back in the third time to pick up the missing item was told that I already had it. I waited 45 minutes and they still couldn’t find it so I have to call the doctors to get an emergency prescription after 10am next day. then once I get home I get a phone call to say they found it and I’ll send it out on delivery. Absolute shambles of a pharmacy complete incompetence."
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