Boots Pharmacy Beechwood Road, Bristol BS16 3TD

"Staff are lovely but jesus it takes so long to get to the front of the queue. Also the phone rarely works or is answered. Avoid if you can use a different pharmacy ie not a boots for prescriptions."

"Very very slow service - everytime i come to pick a prescription up it takes over half an hour to get! Terrible service!"

"This has got to be the worst chemist out there for customer service. They never answer phone. Every visit in person involves at least a 30 minute wait just to get served. When you do eventually get served they've usually messed something up. I've even been given someone else's medication on one occasion. The staff are obviously woefully inadequate for the number of customers using them. Perhaps employ more qualified staff???"

"I have used this Pharmacy for several years to provide me with Anti-Epilepsy medication. The staff have always been unfailingly efficient and helpful in providing this important medication and I have never had any problems. In addition, my partner was recently tested positive for Covid whilst staying with me and so couldn't pick up his medication from his home town. Boots at Fishponds, however, were exceptionally helpful and arranged a home delivery of his drugs the next day. We are so lucky to have such an efficient and helpful service at our disposal - much appreciated and many thanks."

"This is a hit and miss pharmacy sometimes the staff are amazing other times it's "what do you want" so strange it's mind blowing. Best way of describing this place it's like the weather you're never actually going know what to get until you arrive."