The Boutique Chalet Company
31 Bathwick Street, Bathwick, Bath and North East Somerset, United Kingdom
About The Boutique Chalet Company
Welcome to The Boutique Chalet Company, a luxurious and intimate travel agency located in the heart of Bathwick, Bath. Our establishment offers a truly unique experience, combining the comfort and charm of a bespoke chalet with the convenience and expertise of a world-class travel agency.
Nestled in a picturesque corner of the United Kingdom, our chalets are designed to provide our guests with an unforgettable retreat. Each chalet is lovingly crafted, featuring a range of amenities and comforts that are guaranteed to make your stay both memorable and relaxing.
Our experienced team of travel experts are on hand to help you plan the perfect holiday. Whether you're seeking adventure in the great outdoors or prefer to unwind in the tranquility of a breathtaking landscape, we have the expertise and local knowledge to make your travel dreams a reality.
At The Boutique Chalet Company, we pride ourselves on the exceptional level of service we provide. Our staff are passionate about ensuring that our guests have the time of their lives, and we go to great lengths to make sure that every aspect of your stay is taken care of.
So whether you're looking for an idyllic getaway or an adventure-filled trip, we invite you to come and experience The Boutique Chalet Company for yourself. We look forward to welcoming you to our little slice of paradise in Bathwick.
Photos of The Boutique Chalet Company
31 Bathwick St, Bathwick, Bath BA2 6NZ, United Kingdom
Opening hours of The Boutique Chalet Company
Monday:
09:00 - 17:30
Tuesday:
09:00 - 17:30
Wednesday:
09:00 - 17:30
Thursday:
09:00 - 17:30
Friday:
09:00 - 17:30
Saturday:
Day off
Sunday:
Day off
Reviews of The Boutique Chalet Company
"M Chalet, Morzine. After 10 years in service I have never experienced such a terrible, rather nasty service. Even more, it is the first time in my professional experience, that I see clients (literally each and every one out of the whole group) are simply shocked with the attitude they have faced. I am convinced that your absolutely ignorant and impudent attitude that we have faced will not let you accept or work through any fair feedback, hence I will make sure to send my feedback about your terrible and strongly-against-client attitude to every international luxury concierge company I have built strong relationship over past 10 years of my professional experience, to make sure we secure from dealing with you as many clients as possible, service can be great or poor, but what my clients have faced was literally the sabotaging of the guest experience and creating random problems. Going forward, the Kate person, the concierge, who’s assistance we only requested for few times, when we literally had emergencies related to your policy: find a taxi and book the restaurant after you informed you there will be no dinner in the chalet the day before, last minute. The person never bother to reply sooner than the next day, and, as usual, her assistance was all about sending another phone number and redirecting us to another person/company (usually first suggestion from google search, that we checked before contacting Kate anyway). We were told there will be 5 dinners out of 7 days, but they only told us last minute when those exact days were, last minute we got to know that for the next day we have no dinner and not a single person to respond, because literally everyone is having the day off. All restaurants are full and our managing company, and the concierge specifically did not bother to offer to book the restaurant in advance. You know your holidays and when exactly you will leave the client figure whatever issue on their own, we don’t! Again 24 hours later the concierge did a favour to reply, when she was asked to help to book the restaurant she just sent some random phone number again and told us to ask them if they can help us to book the restaurant. And many many other terrible things! Unacceptable! Unacceptable."
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