Bright Horizons St John's Wood Day Nursery and Preschool
70 Marlborough Hill, Greater London, United Kingdom
About Bright Horizons St John's Wood Day Nursery and Preschool
Bright Horizons St John's Wood Day Nursery and Preschool is a reputable institution located in the heart of London, at the address 70 Marlborough Hill, NW8 0NH, United Kingdom. Dedicated to providing high-quality education and childcare, this establishment has become a well-known point of interest in the local community.
At Bright Horizons St John's Wood Day Nursery and Preschool, the educational approach focuses on the latest insights in child development and learning. The experienced staff members prioritise the individual needs of each child, creating a tailored and inspiring learning experience for each child. This establishment offers a range of facilities and resources designed to stimulate curiosity and creativity in children in a safe and nurturing environment.
The curriculum at Bright Horizons St John's Wood Day Nursery and Preschool is a blend of structured learning and play-based activities. The teachers use innovative and engaging teaching methods, encouraging children to explore and experiment, ask questions and participate in collaborative activities. The establishment places great emphasis on promoting independent thinking, problem-solving skills, and emotional intelligence and wellbeing.
The staff and management at Bright Horizons St John's Wood Day Nursery and Preschool are committed to providing excellent educational and childcare services. With a warm and welcoming atmosphere, parents can trust that their children are in good hands. The institution provides opportunities for parents to be actively involved in their child's learning journey, maintaining open and regular communication with families.
In conclusion, if you are looking for a reliable, high-quality institution that offers outstanding childcare and education, Bright Horizons St John's Wood Day Nursery and Preschool is the perfect choice. It is a point of interest in the neighbourhood that offers a safe, nurturing, and enriching environment for the children in their care.
Photos of Bright Horizons St John's Wood Day Nursery and Preschool
70 Marlborough Hill, London NW8 0NH, United Kingdom
Opening hours of Bright Horizons St John's Wood Day Nursery and Preschool
Monday:
07:30 - 18:30
Tuesday:
07:30 - 18:30
Wednesday:
07:30 - 18:30
Thursday:
07:30 - 18:30
Friday:
07:30 - 18:30
Saturday:
Day off
Sunday:
Day off
Reviews of Bright Horizons St John's Wood Day Nursery and Preschool
"I had a call scheduled for Tuesday 1st Feb at 2 pm. I made myself available at work but, to my surprise, no one called. I phoned the nursery and the only option was to leave my name and number for them to call me back. Well, it is Saturday now and I have never heard back from them. Very unreliable and unprofessional nursery. For sure, not the place where I would leave my child."
"I have now tried 4 times to schedule a tour of this nursery without any success! When I called more than a month ago to schedule a tour I was transferred to the main office - they advised that before they schedule a tour I had to schedule a phone call. They had a phone call available in two weeks - I thought to myself that was a long wait but then again I was understanding. I blocked the time in my work calendar and when it finally came I made sure I was available to take the call. After waiting for 10 minutes and nobody called I called the nursery myself - I was transferred to their main office and they told me - "well we usually advise parents to wait 15 minutes !" something I was not told when I booked the call - I wonder what would have happened if I was late 15 minutes!. Anyway 15 minutes passed and still no call. Finally half an hour later a woman called Emina called me from the nursery; at that point I couldn't speak to her for too long as I had to go into a conference call for work. I explained all I wanted was to schedule an in-person tour. She told me that she thinks there is an availability on the next day in the morning but she was not in front of her calendar so she was going to call me back in the afternoon to confirm - I never heard back! A week later I called again and happened to speak to Emina again - she apologized profusely but advised that once again she had to check the calendar and that she was going to call me back with available dates - again I did not get a call. Finally I called again - this time it was someone else I didn't get her name. She kind of apologized but not really - for most of the call I had to listen to her shouting at me about how busy they are and how it is not their fault that they cannot return calls of prospective clients because they were too busy with the kids and they were their priority. I suggested they needed to look at their processes or hire more people. I explained that I haven't had this experience with any other nursery. The woman was very rude so I ended the call. Trying to schedule a tour for the past month and a half and never hearing back is simply not serious. Nurseries that cost much less than that provide much better customer experience. In the end my impressions from everybody I spoke to on the phone from this nursery were extremely poor. If these are the people that would look after my son it is best he doesn't go there!"
"My daughter settled in October 2019 and started in the baby room at this nursery in November 2019 at the age of 6.5 months old. As a first time mum , I am entirely comfortable with leaving my daughter in the care of the nurturing staff in the setting - the care from the staff in baby room is exceptional, she adores her key person and is always smiling on her arrival to nursery. At the same time as my daughter starting, the new manager joined the nursery and added wonderful changes to the nursery, we were offered a parents evening appointment which was very informative and gave us more of an insight as to our daughter's development at nursery, special occasions are celebrated throughout the nursery as a whole with all involved (we particularly enjoyed the dad's choir at Christmas). The nursery is a happy stimulating environment for the children and has a warm welcoming from everyone."
"I wish there was an option to rate 0 or 0.5 !! I had an appointment for a tour at 2:00 pm and I have reached there on-time. Someone (I came to know that she is one of the teacher of the room that my kid was supposed to go , if I decided to enroll) signed me in and asked me to take a seat... No one showed up till around like 2:15 pm... (Had I been late from my side , would they have even allowed me still for a tour , I wonder) nothing was mentioned or spoken when I signed in ,that so&so person from Administration will come and give me a tour etc etc as a courtesy.. Nothing! After 15 mins, a lady from admin team comes and started giving me a tour... Very cold treatment and the teachers from the class related to my sons age were not at all friendly or not even an eye contact was made or a simple hi could have done too.. But nothing! I was really surprised to see a day care setting with such a cold treatment! Then no one even mentioned about Kids going out for garden time (I forgot too after being in shock for such a non friendly environment for little ones). After the tour, the admin lady simply went through the fee structure and that’s it! No one even greeted my son or spoke to him.. I wonder where the nursery manager was! If you want your child to thrive mentally and physically , please avoid this nursery!!!"
"Pretty good nursery despite its recent downgrade by Ofsted. There is a new manager there now and it has improved dramatically. The carers genuinely care about the kids and my two bounce out daily polite and relaxed. They aren't helicopter-parenting either, thankfully. Bit pricy but it is St Johns Wood so what do you expect?"
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