The Watermill Beefeater East Mayne, Basildon SS13 1BW

"Following a hospital appointment, my husband and I treated ourselves and a friend to a meal here. We ate from the lunch menu, and were served by Kira in the bar area. Service was friendly and well-timed. No rush to finish, and helpful pointers to our options. The food was fresh and cooked to our liking. The gammon our friend ordered was not overly salty. Each plate was about the right amount of food for a filling but not heavy meal. Highly recommend to others."

"We went in for breakfast, the manager Karen H was rude and unwelcoming, asked if we had booked, no we hadn't! Doesn't say we have too. Then said with attitude well you will be my last walk in we're busy, they were not. Sat us down, didn't explain where to find tea, coffee walked off, our waitress came, Abby lovely lady took our order. Karen brought our food over, eggs! Hash brown! Not hello enjoy your food.. walked off, another 2 lots of customers come in as walk ins, also rude to them. Every time she walked pass us we got a dirty look. Karen walked passed again, we asked if we could order more food, rudely answered I will send her over! Was rude when we asked for more milk as it had run out . This lady attitude will not help your business, if we are walkin, booked or staying at your business, she will not help you get another booking. Food was lovely nicely cooked,and hot."

"Ate here a number of times, can be hit or miss. Normally, friendly helpful staff. Tonight however, came for a couple drinks and bar snacks.....only about 3 items off the menu available, served a pint of coors with no head whatsoever & when I asked about this! Felt dismissed as though I'm stupid.... was going to do 2 star, but have had better times before for sure!"

"I have given 4 stars for the new manager Martin as last night we had a family meal at the watermill and had to speak to him about some issues with our meal. Martin did this with total respect for us and we found him very professional. We will be back to see him in the new year. Thank you to all the staff who was very cheerful and helpful. Happy Christmas to you all."

"Lovely food, great service and good prices"