Underwood Health Centre
81 Birch Grove, Llanmartin, Newport, United Kingdom
About Underwood Health Centre
Underwood Health Centre is a leading institution in Llanmartin, Underwood, Newport NP18 2JB, United Kingdom, catering to the medical needs of the local community. As a trusted doctor's establishment, we provide high-quality healthcare services for individuals of all ages.
Our team of experienced and dedicated healthcare professionals includes general practitioners, nurses, and support staff who are committed to serving the healthcare needs of our patients. We offer a wide range of medical services, from general check-ups to specialized treatments for various ailments, ensuring that our patients receive the best possible care at all times.
At Underwood Health Centre, we understand that good health is crucial for a fulfilling life. Therefore, we strive to create a warm, welcoming, and caring environment that supports our patients both physically and mentally. We believe in providing individualized care that is tailored to the specific needs of each patient, recognizing that every person is different and may require different treatment approaches.
Our center is a point of interest for the local community, offering comprehensive medical assistance and support. We are dedicated to promoting health and wellness, and we work closely with our patients to help them maintain optimal physical and mental health. We offer a range of health education programs, including workshops and seminars, to help our patients make informed decisions about their health and to empower them to take control of their own well-being.
At Underwood Health Centre, we strive to provide the highest standards of healthcare possible, based on a patient-centered approach that puts people first. We are committed to improving the health and well-being of our patients and our community, and we invite you to visit us and experience the exceptional services we offer. Come and join us on our journey towards health and wellness!
Photos of Underwood Health Centre
Underwood Health Centre, 81 Birch Grove, Llanmartin, Underwood, Newport NP18 2JB, United Kingdom
Opening hours of Underwood Health Centre
Monday:
08:00 - 18:30
Tuesday:
08:00 - 18:30
Wednesday:
08:00 - 18:30
Thursday:
08:00 - 18:30
Friday:
08:00 - 18:30
Saturday:
Day off
Sunday:
Day off
Reviews of Underwood Health Centre
"I have been limping around on a sore knee since last Nov 2022. So I went to the Surgery 3 weeks ago I seen Dr Churcher who sent me straight out to Chepstow Hospital for an X-ray. A few days later the Dr rang me at home an relayed the findings to me. We discussed the ongoing treatment and now I am on the road to a comfortable recovery. Can’t thank you all enough. Reception 5*. Nurse 5*. Doctor 5*."
"Let’s start by saying this surgery is far better than Ringland. However as of late it has taken 60+ calls to get through and when I do I feel palmed off with the wrong information. Called 2x with separate issues the first time was told to go to the pharmacy at boots. I did as I was told and boots said they couldn’t help the repeat tablets I needed would have to be prescribed by my gp. The second time I called the receptionist who is always polite checked with a nurse and again tried to send me elsewhere and after I followed up that route they couldn’t help. I do feel like it’s probably not our fault but I’m sick of chasing around in circles. I think this is a common problem everywhere at the moment. They don’t want to see you. Have no appointments and it takes ages to get through."
"Recently switched doctors due to moving house and I was so impressed and appreciative of the friendly staff at the surgery. They are much better than my previous where I felt guilty for calling them."
"26/8 I went to the surgery to get an appointment for my 12 year old nephew who had a ear infection.. I explained that he was in a lot of pain and fluid weeping from his ear.. I continued to explain we had been abroad and he had completed a course of antibiotics whilst away for a ear infection but this has come back. the lady I was speaking to was actually the practice manager. She told me there were no appointments and I would need to.call the out of hours number when the closed, 80 minutes later. It takes minutes to look in a ear and give a prescription! Now as a minor they have a duty of care to see him .. but she was adamant that the doctor was too busy. I spoke to a few staff during the night on the 111 line who told me that the doctor should have seen him and how bad he had been treated by the practice manager. I am so annoyed that I wasn’t more persistent. As I worked in a gp surgery as a receptionist and was always told if under 16 we have a duty of care to add them to the list to see the doctor! As I write this it is 4.30am and I’m still waiting for the actual doctor to call… he is crying in pain and unable to sleep! Absolutely disgraceful service from the GP surgery as this could have been sorted hours ago for what would have taken minutes!"
"Great place to go when you ned them, They will go out of their way to help, never seem limited by time. The website address information is wrong on Google though, even on the NHS Wales website, Llanmartin is Llanmartin. Underwood is Underwood. They are connected by a road and alleys. Llanmartin is not in Underwood nor vice versa. The main photo on Google is of the Community Hall. The surgery is shown in a smaller photo."
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