The Refinery

"This place should change the name from The Refinery to The Awful! This should have been our Christmas dinner out for 10, having spent weeks weighing up the options the local takeaway would have been better. Yes I understand time of year is busy and they work to pre ordered service, but as the majority of us didn’t fancy the traditional Xmas dinner we opted for what they call Festive Bowls. Trust me do not choose these options if you’re hungry. The 10 bowls (see photo of Norfolk Xmas Turkey) was minuscule at £62!!! The sweet bites is just that…. One bite of a chocolate brownie and one stick each of sticky pineapple served on one plate each. Totally outrageous when you consider the price at £22 for each plate. Yep what happened to the bowls???? Yes the music is palatable and as much as the waitress service was great, we removed the outrageous service charge at 12.5% £35 for what I don’t know!! And rewarded our waitress with a generous tip. If it’s generous portion of food you’re looking for from here …. Forget it!! The management clearly need to think about the dire portions and how they promote this menu at this time of year and for goodness sake open up the chefs kitchen for them to cook to order as the pre-ordering is a joke. By chance one of us did order some steak chips and chicken on skewers by chance and was told not to come back….. charming but I don’t believe we will!!"

"Our hotel was nearby, and we kept passing by this cute place, we loved the ambiance at night and their vibe and decor. We stopped by at night for desserts, and sat at the patio.. we informed the waiter inside but no one came out for like a long time.. then my husband went inside to order, things took time, but we enjoyed their patio so we didn’t mind. We had brownie with ice cream and their sticky toffee cake.. both were so good, we also got halloumi fries in case we got too sweet! We had a mint tea which was great.."

"Went there after seeing the play at Shakespeare’s Globe around 5 pm on Saturday. It’s a great place for lunch/dinner or drinks if you want to step away from the crowds (just 5 min walk from the south bank). Lovely interior design and very reasonably priced food and drinks."

"Went for brunch on a Saturday. The place was not full but it felt busy. Great choice of drinks and cocktails. Some of the cocktails garnish was interesting. The food was good but it was let down by the service. Staff was not rude but service was a little slow. We ordered our drinks first but got them after we got our food and this was the theme for the rest of the meal. Staff was not super attentive. We kept on having to try and get their attention for extra drinks. I would not have minded but felt like we were bothering them when we asked for something. They had plenty of staff on as well so not sure what was going on. Shame as it is a nice place and everyone enjoyed their food. The only thing people did not like was the cornbread which was very dry."

"We use to drink here regularly as our office was nearby. Last Friday we came and was happy to get a nice seat in the window. However we did sit a bit too close to the door so each time it opened I felt a bit chilly. I was too hungry to move to another table down the back. So if it’s cold outside try and get a table more further in. In summer nice and shady and cool inside or you can catch some sun rays outside. Food generally burgers etc, they have really extensive wine lists and their drinks are cool too! We shared chicken kofta and some chips and a bottle of Malbec was £27 if I remember correctly! Always has a nice vibe and staff friendly, was going to give 5 star but held back due to us having to order at the bar. As there weren’t enough staff to cover the busy Friday night and we didn’t want to stress them out. So we ordered at the bar and this was much quicker than waiting for someone to take our order. Still love it and will return by summer, thanks to all staff involved!"