The Lennard Surgery
1 Lewis Road, Bristol City, United Kingdom
About The Lennard Surgery
Welcome to The Lennard Surgery, a leading institution of health care and medical services located at the heart of Bristol, United Kingdom. Our establishment is situated conveniently at 1 Lewis Rd, Bristol BS13 7JD, making it easy for our patients to access high-quality medical care whenever they need it.
Our team of experienced and skilled doctors is committed to providing comprehensive medical care to everyone who walks through our doors. We specialize in treating various illnesses and medical conditions, ranging from minor ailments to more severe health issues. Our medical experts use the latest medical technology and advanced treatment methods to ensure that each patient receives the best possible care.
At The Lennard Surgery, we also place a great deal of emphasis on preventive care. We believe that prevention is better than cure, and we work tirelessly to educate our patients on the importance of leading healthy lifestyles. Our health care professionals provide the necessary advice, guidance and resources required to maintain good health and prevent diseases.
We are one of the leading medical institutions in Bristol and take great pride in our work. Our goal is to provide the highest quality healthcare services to all our patients in a caring and compassionate manner. We understand the importance of building strong relationships with our patients, and we strive to foster a warm and friendly environment at every visit.
Finally, we are not just a medical establishment but also a point of interest for patients and visitors seeking quality health care services. We offer reliable, trusted and personalized medical care to all our patients, and we are committed to making a positive difference in the community.
Thank you for choosing The Lennard Surgery for all your healthcare requirements. We look forward to providing you with the highest level of care and attention.
1 Lewis Rd, Bristol BS13 7JD, United Kingdom
Opening hours of The Lennard Surgery
Monday:
14:00 - 18:30
Tuesday:
14:00 - 18:30
Wednesday:
14:00 - 18:30
Thursday:
14:00 - 18:30
Friday:
14:00 - 18:30
Saturday:
Day off
Sunday:
Day off
Reviews of The Lennard Surgery
"Unfortunately 1star is to much for the service my wife recently received from the surgery. The receptionist MARIA was the rudest person we have ever come across, had no interest in trying to help, continued to talk over my wife and wouldn’t listen so to be able to help. Just felt like anything that my wife requested was to much as she just kept saying “call tomorrow” “ I can’t help with that” seriously considering raising a complaint with the relevant people against this member of staff. It does amaze me how people like this get jobs dealing with the general public."
"I receive a message to phone surgery about my medication . Waited over 25 minutes in cue position one, to be told I must phone back in the morning! The surgery is broken. I feel no point in phoning back, guess I wait to see if I get a call from them. Disappointed is a understatement!"
"Receptionist/Health Care worker (?!) practically accused me of lying when I queried why I didn't receive my 'Telephone' appointment call !! She said it was booked as a face to face appointment. I had the apt card in front of me clearly stating 'Telephone' at the top! Was then offered their so called earliest apt' for 2.5 wks time when I needed to speak to the Dr or the Pharmacist that day not 2 and a half weeks time, or alternatively to ring Tues at 8.30am when I will be working (Mon is bank holiday!) or lastly call 111. This was their error, not mine but instead of trying to rectify the mistake this is how I was treated !! Not even an apology - I'm so sick and tired of the Receptionists who think they are medically trained to assess the importance of my illness and situation."
"This Doctors surgery was great before covid. With their new procedures in place around appointments I’m sure they hope that you either get well or die before you get to talk to your GP. Their ring in the morning for maybe an appointment or a phone call consultation, which by the way you must answer in 3 rings or they hang up, is not fit for purpose. They text you with instructions to ring up and book an appointment to review my medication with their Pharmacist. I have to ask myself what is the point I’ve been on the same meds for over ten years.what on earth is a Pharmacist going to tell me different he/she has no idea of my health issues, how they are progressing or deteriorating. The Lennard’s Surgery is letting down it’s patients with extremely poor management.However if you do manage to break through the restrictive system the treatment you receive is always great."
"Lennard Surgery has always been poor - you cant ring anytime of the day - you always get told to ring back in the morning and then have to sit in a 30+ call queue... It's bonkers that this day in age we have to ring up to speak to a receptionist - the online is a waste of time as no appointments are ever available so you have to ring up. Just to point out the doctors themselves are great, just the surgery itself and service is appalling and its just got worse since covid."
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