Grange Road Surgery
12 Grange Road, Bishopsworth, Bristol City, United Kingdom
About Grange Road Surgery
Grange Road Surgery is a renowned medical institution situated in the picturesque location of Bishopsworth in Bristol, United Kingdom. It is one of the premier doctors' establishments in the area, providing quality health services to individuals and families in the local community.
The clinic is conveniently located at 12 Grange Road, offering easy accessibility and plenty of parking spaces for patients. From general check-ups and consultations to the treatment of acute and chronic illnesses, the medical professionals at Grange Road Surgery are dedicated to ensuring that patients receive the best possible care.
At Grange Road Surgery, the primary focus is to provide exceptional healthcare services that are tailored to meet the unique needs of each patient. The establishment's team of doctors, nurses, and administrative staff work together to create a friendly, welcoming, and safe environment that makes patients feel comfortable during their visits.
The clinic offers a wide range of health services to its patients, including routine screenings, vaccinations, lab services, and referrals to specialists for more complex medical conditions. The team here firmly believes in the importance of preventive healthcare, and regularly conducts health awareness programs to educate patients on maintaining a healthy lifestyle.
Overall, Grange Road Surgery is an exemplary healthcare institution that is committed to providing top-notch medical services to the people of Bristol. Whether it's a routine checkup or managing a chronic illness, patients can always trust the experienced and compassionate staff at the clinic to provide them with the best possible care.
12 Grange Rd, Bishopsworth, Bristol BS13 8LD, United Kingdom
Opening hours of Grange Road Surgery
Monday:
08:30 - 18:30
Tuesday:
08:30 - 18:30
Wednesday:
08:30 - 18:30
Thursday:
08:30 - 18:30
Friday:
08:30 - 18:30
Saturday:
Day off
Sunday:
Day off
Reviews of Grange Road Surgery
"Brilliant surgery with incredibly helpful doctors and nurses. Dr Chimenti especially is fantastic, really listens to you and is very knowledgeable. The reception team are great too, very understanding and patient with some unreasonable people!"
"I have been a patient at the Practice for nearly 5 years, I work in the NHS environment myself so know how hard the job can be. I cannot fault the front line staff in any way at all. Always helpful, understanding and accommodating in what ever way they can. Please treat them with the respect they are due, lets face it without them no one would get an appointment."
"Sometimes you get helpful doctors and receptionists sometimes you don’t. Today was one of the days when I didn’t. The woman at the reception had absolutely no idea about the services the surgery has on their website (she had to ask a colleague loads of times), she mocked me and kept trying to hang up and speak on top of me. Extremely disrespectful. Another time I remember seeing a GP there - they sent me to the general hospital for an X-ray, the doctor at the general hospital was genuinely confused why the GP sent me there and after explaining the situation he said my GP’s acting and advice was odd and unusual. It takes ages to get through on the phone with them, and ages to get an appointment. The pandemic is over but they keep using the “unprecedented times” excuse. The only reason I’m registered here is because I don’t have any other choice, but if you do, do yourself a favour and don’t choose this surgery"
"Had some tests done by another clinc. Had to go through the Grange Road GP process. The results were sent to Grange Road. The clinic contacted me to get the results and froward them on. This is where the problems started. I called the surgery and explained the situation and gave them all the information to email the clinic directly. I was told that they could not directly authorise this request, as it had to be done by a secertary, but would be done as soon as possible. A couple of days passed and I chased again, explaining the same situation with the same outcome - no action taken. I assume that the reception staff do not have a call log, or a patient communcation tracking system. It seems like its managed by notes/word of mouth. On the third phone call, approximately 7 working days after the initial phone call, I asked for the results to be printed and I would collect them. Wasting resources and time for both parties."
"Cancelled prescription without notice, could've led to kidney failure - on hold for 30 mins 3 times, 2 of which they answered and instantly put the phone down - Very unhelpful pharmacy assistant who told me "maybe" we can issue life saving emergency prescription. The receptionists and nurses are lovely, but my experience so far has been tainted by these other experiences.."
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