Hawkers Bar and Brasserie

"We've been there with my work colleagues for Christmas party on 10/12/2022. It was a large group of 28 people. Positive: -nice interior design -dance floor with DJ -good wine Negative: -The dinner supposed to start at 7.45pm, however the food was late. -OVERPRICED poor quality food -Long time waiting for food -The staff collected food from all of us not even finishing it from the plate. For example, my colleague was served with the main dish after me left his food for 5mins and it was gone. Overall, he had his main meal for 15mins on the table. -I've ordered vegetable soup for the starters which was ok and turkey for the main which was DRY. -Now, the worse part. The dessert was late. Most of us got bored of waiting, went to dance floor for 10mins when came back still nothing on the table. I haven't had my cranberry cheesecake which I thought will resolve a miserable taste left in my mouth from the dry turkey. I haven't even seen how it looks like as it was never been served. When I went to speak with the manager (to get my dessert back) I was informed that the kitchen was now closed and they can't do anything about it. He ensured me it was served, but he thinks it was eaten by one of my colleagues. I wonder now, which ones? Are those who's been dancing with me together? My impression is, the kitchen was in rush to finish work on time even though they're the ones who served us food late. It could explain why the food was served only for 15mins not letting people to finish. Btw, we've booked this meal ages ago. Now, from the management side, why don't you get enough staff on that day? I don't think it's fair for customers to experience this awful service.Don't want to come back there again, unless they improve. Waste of money..."

"Really great location, made me forget I was in London and have me that business trip feel. The receptionist, bar staff and hotel manager Sam were really friendly and helpful and went the extra mile for exceptional service. Highly recommended and will definitely be returning for food"

"We visited there after a long walk by the river, this is a great place to catch up with friends if you prefer a quieter environment in the afternoon. The club sandwich and pizza we had was very nice."

"Good but could do a little better. Everyone was polite and friendly and the food was amazing. My steak was well cooked, and full of flavour. I definitely enjoyed eating it. It just felt a little cold and unwelcoming in the restaurant itself. No-one really checked in on you unless you managed to grab someone at the bar for a table, and then it felt like you were disrupting their job. But the food definitely was good and as a group it would probably work well that you weren’t constantly checked on."

"I am eating in this restaurant since it opened few years ago. Overall I would highly recommend. Food is good quality and priced well like for Doubletree restaurant and the area of Kingston upon Thames. There is plenty of restaurants in the area ... I think that this one is worth trying, definitely convenient when staying at the hotel. They refresh the menu every so often, I really like recent update to bar menu with pizza choice and snacks. Pizza is excellent! I will return."