St James's Surgery, part of Heart of Bath
8-9 Northampton Buildings, Bath and North East Somerset, United Kingdom
About St James's Surgery, part of Heart of Bath
St James's Surgery is a trusted healthcare institution located in the heart of Bath. As part of the esteemed Heart of Bath healthcare network, this establishment provides patient-centered care with a high level of professionalism and expertise. The surgery is situated at 8-9 Northampton Buildings, Bath BA1 2SR, United Kingdom, in a convenient central location that is easily accessible for all.
The institution's primary focus is to provide comprehensive, personalized healthcare services to individuals and families in need. The team of experienced healthcare professionals at St James's Surgery consists of doctors, nurses, and support staff who are dedicated to delivering the highest standards of medical care. The staff work together to ensure that patients receive the necessary care, support, and guidance required to maintain or achieve optimal health outcomes.
As an integral part of the Heart of Bath healthcare network, St James's Surgery provides a wide range of medical services, including general medical consultations, health screenings, vaccinations, and chronic disease management. The institution is equipped with state-of-the-art facilities and technologies that enable the staff to deliver accurate, timely, and effective diagnoses and treatments.
The institution's primary goal is to deliver personalized, high-quality care to each patient. St James's Surgery is committed to ensuring that all patients receive the time, attention, and support necessary to manage their health and achieve positive outcomes. The friendly and welcoming environment at St James's Surgery will help patients feel at ease and comfortable during their visit.
In conclusion, St James's Surgery is a reputable healthcare institution that provides comprehensive, patient-centered care. The institution's skilled and dedicated team of healthcare professionals, coupled with its state-of-the-art facilities and technologies, ensure that patients receive the highest quality medical care. Whether you require a general medical consultation or need ongoing chronic disease management, St James's Surgery is here to help you manage your health and achieve optimal well-being.
St James's Surgery, 8-9 Northampton Buildings, Bath BA1 2SR, United Kingdom
Opening hours of St James's Surgery, part of Heart of Bath
Monday:
08:00 - 18:30
Tuesday:
08:00 - 18:30
Wednesday:
08:00 - 18:30
Thursday:
08:00 - 18:30
Friday:
08:00 - 18:30
Saturday:
09:00 - 12:00
Sunday:
Day off
Reviews of St James's Surgery, part of Heart of Bath
"As a University Student, it was my first time going here and the receptionist was very helpful. He showed me where the downstairs waiting room was because it seemed like a maze at first. I was seen to earlier than my appointment time which was nice. The surgery seemed calm and welcoming. :)"
"Called at 5:20 (they close at 6:30), I was told I was next in the queue then after waiting 5 minutes, the call transferred to another line where I was no longer told that I was first in the queue (just “were busy please hold” generic message) after waiting another 15 minutes, I thought I would try and call again because it was strange I didn’t have a queue number. When I called again, it just said “lines are closed”, meaning that someone purposely transferred me to a line that would never have been answered. You close at 6:30 according to Google and 6pm according to your phone lines. I also hate calling the surgery because most of the time the receptionist talks to you like you are a inconveniencing them. They couldn’t be more impatient and rude if they tried."
"Almost impossible to see a doctor or get a call back. When I did get a call back,guess what?...Yes, the Dr didn't call back! Of course,you get told to phone @ 8am or 2pm if you want any kind of appointment. Last time I waited 67 minutes as there were 29 people in front of me.Of course, when I did get through,all appointments were taken. Receptionists are hit & miss;you may speak to one that actually seems to have a bit of empathy,or you might get one that maybe should not be dealing with the public if they are that miserable? Since COVID lockdown it's even worse. Very depressing, especially if, like my partner you've been born with long term chronic conditions that often need attention. Wait until the Tory Cabal Of Lies and Corruption find yet another way to enrich themselves and their mates by flogging off more NHS services. Sorry state of affairs."
"Can never get through. Every time I call I’m on hold for so long to be told the appointments have all gone even though I call at 8 and 2…why can’t you put a message to say that. Reception staff are sometimes helpful sometimes rude, depends what day it is. Your system doesn’t work!!!!"
"Appalling service from a team of incompetent receptionists who clearly do not care about the patient or providing a good service. On two separate occasions, I was refused access to a doctor despite having an appointment with a doctor booked. The first occasion I was asked to wait for ten minutes whilst they dealt with something in the office. I was then informed the doctor wouldn’t see me as I hadn’t arrived on time for my appointment. I later discovered it was recorded in my notes as a ‘no show’. On the second occasion, I was told they had no record of my appointment on the system despite having sent me a text message confirming it. Turned away again. No apology on either occasion. No interest in why I was there or what care I may need. Their arrogance was staggering. Do not recommend."
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