Rentguard Insurance
27 Great West Road, Greater London, United Kingdom
About Rentguard Insurance
Rentguard Insurance is a leading insurance agency located in the heart of Brentford, United Kingdom. We are committed to providing our clients with the highest quality insurance products and services to keep their interests protected at all times. As an established and trusted insurance agency, we understand that every individual’s insurance requirements are unique and our team of experts tailor our insurance solutions to suit your specific needs.
Our dynamic team of experienced professionals are dedicated to delivering outstanding customer experiences and work tirelessly to ensure that you receive the insurance solution that meets your expectations. We offer an extensive range of insurance products and services including landlord insurance, tenant insurance, home insurance, commercial property insurance and much more, ensuring that you have access to every insurance solution you need to protect you and your property.
At Rentguard Insurance, we pride ourselves on our exceptional customer service and strive to maintain a strong relationship with our clients. Our team of qualified insurance professionals are always available to assist and answer any questions you may have about your insurance policy. Our commitment to excellence and attention to detail distinguishes us from other insurance agencies, making us the preferred choice for our valued clients.
We invite you to come and visit us at 27 Great West Rd, Brentford TW8 9BW to discuss your insurance needs or contact us through our website to receive a free quote. With Rentguard Insurance, you can rest assured that your property and interests are in safe hands.
Photos of Rentguard Insurance
27 Great West Rd, Brentford TW8 9BW, United Kingdom
Opening hours of Rentguard Insurance
Monday:
09:00 - 19:00
Tuesday:
09:00 - 19:00
Wednesday:
09:00 - 19:00
Thursday:
09:00 - 19:00
Friday:
09:00 - 18:00
Saturday:
09:00 - 13:00
Sunday:
Day off
Reviews of Rentguard Insurance
"I was an introducer for Rentguard for many years. It was taken over by Arthur J Gallagher and it went downhill from there. Endless interference about compliance etc and their quotes are massively uncompetitive. No doubt they are rated "Excellent" on Trustpilot - although aren't all large companies rated excellent on Trustpilot?"
"It's terrible software. We can not upload a scan of a document for hours. Forms are terrible. Support does not respond. Terrible services. Such a company should not exist in modern society."
"they emailed the offer and sent several emails to ask additional questions and never replied. Then I tried calling and the call would cut off. I can't imagine how they can help with a serious problem if they don't reply to emails or calls to help you buy their product"
"had to constantly chase up about our ongoing reference, parts of our application were declined until we called them and they realised they made mistakes. If we had not have chased up ourselves we would’ve been rejected because of their incompetence."
"As a portfolio landlord, my experience with RENTGUARD have been poor. They are not reliable and service is pathetic. I had to chase multiple times for the update as i had to wait more than 7 days for the reference. If you rely on their service, you will definitely LOSE your business. I had to override or scrutinize their report carefully before making decision on prospective tenant's application. If you are a passive hands off landlord, you can not fully rely on their service or report. I had to ask for extra documents myself to check tenants affordability and landlord references etc. Today i called them to get the update on the delay and spoke with Victoria who was the call handler who said she could not update anything due to data protection. This was hilarious and this staff must be sacked! You need to have a process in place to verify the caller. Previously quoting reference number would suffice but this staff today was very frustrating with unacceptable attitude. She even sent an email update email where she made the entry that landlord was making a complaint. Was she there for a service for the client? Why should i pay for this crazy service. Please check out other services available in the market"
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