Tradex Insurance Co
7 Eastern Road, Greater London, United Kingdom
About Tradex Insurance Co
Welcome to Tradex Insurance Co, a leading establishment that has been providing reliable insurance services throughout the United Kingdom for many years. We are a trusted insurance agency that truly understands the importance of protecting individuals and businesses from potential risks. Our point of interest is to offer our clients high-quality insurance products that meet their specific needs, providing them with the peace of mind they deserve.
Located in the heart of Romford, our offices are easily accessible and provide a welcoming environment for our customers. Our team of experienced and knowledgeable professionals are always available to assist you with any questions or concerns you may have.
At Tradex Insurance Co, we offer a wide range of insurance policies to cover all aspects of your life, including auto, home, business and liability insurance. Our policies are tailored to meet the individual needs of each customer. We understand that everyone's needs are different, and therefore we take a personalized approach to ensure you have the right coverage for your unique circumstances.
As a customer of Tradex Insurance Co, you can have peace of mind knowing you are dealing with a reputable and trustworthy insurance agency. We are committed to providing our clients with the highest level of customer service, ensuring that you receive the support you need at all times. You can trust us to help you find the best insurance solutions to protect you and your assets.
If you are looking for a reliable and trustworthy insurance agency in the United Kingdom, look no further than Tradex Insurance Co. Contact us today to learn more about our insurance products and how we can help you protect what matters most.
7 Eastern Rd, Romford RM1 3NH, United Kingdom
Opening hours of Tradex Insurance Co
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Tradex Insurance Co
"I have black taxi insurance with this firm as the underwriters and after a smashed rear windscreen i have nothing but hassle trying to get it fixed , its not just them but every firm they continually pass you onto. They wont honour there own policy wording. shocking. AVOID AVOID"
"Do not use!!! Have a Fleet Insurance with them! they took one of the vans for repairs after an accident. That was in June 2022 and I still don’t have the van back, been calling them everyday since and everyday is a different answer “we don’t know where the van is” , “ oh you don’t have it”, “we can’t find someone to fix it”. I still have to pay for the van out of my pocket as they refuse to cover it. They now just refuse to take my calls whenever I try or just ask me for all the info “as per the policy” and transfer my call to 5 other people that ask me the same thing just so I can finally be told to just wait. Do not use them they just run an insurance scam it’s not worth saving a few pounds with them just so you pay more if an accident happens. Update February 2023 and the van is stil not fixed latest news is that hey found a shop that can fix it and they are awaiting for the air bags since December so it’s still a long way to go. Also found out that the shops that can repair this electric vans in uk refuse to work with this company as they DONT PAY found this out by calling all shops that I could find on Google."
"Honestly the worst insurance company I’ve ever had the misfortune to deal with. Their customer service is virtually non existent, very difficult to even get to speak to someone. Their response time by e mail is months not days or weeks. I would advise everyone to avoid them, pay a bit more and have the peace of mind of knowing that you’re dealing with a professional organisation"
"Got a price from them, price was slightly higher than expecting, they managed to bring it down closer to my previous price, accepted it, was asked to wait an hour for the policy to be written etc, waited nearly two hours, was then told they made an admin error and got the date of birth wrong, this was confirmed 3/4 times with security checks unsure how I passed security using my DOB and it was still put in wrong, this added £1500+ to my premium. Complete waste of time."
"I've been with a couple of trade insurers in the past, and these are terrible. Their customer service is so patchy and you have to explain everything so clearly, usually repeating over follow up phones calls when they have either a) forgotten to update a policy, or b) have updated with the wrong details. This obviously has ramifications - the police do not care if the people in the office have made a mistake and you're left waiting a couple of days when they're open or have a competent member of staff present to deal with it. All Tradex (and their brokers Clegg Gifford) care about is getting their money every month - which raises exponentially every year. I've never made a claim with them, but I expect it would be a stressful experience. If you decide to take out insurance with Tradex or any of their brokers - make sure you get them to give you the policy you want, go through every detail with them - they will have names wrong, policy owners/named drivers in the wrong order, and update it with things you haven't asked for as 'default'. I have been with them for five years and they have messed up at least three times for every new year policy. You will never be contacted if there is a problem with your insurance. Their online system for updating the MID is archaic - you have no details of what is on it, you can only preview changes. It's easier and clearer to do it over the phone, which isn't preferable. I intend to cancel my current policy (of course losing my hefty deposit) once I have the time and willpower to go through finding another broker again. :("
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