Wise Insurance Services Ltd 168 Croydon Road, Elmers End, Beckenham BR3 4DE

"This company should be closed. 0 stars"

"This company they sent me black box I didn’t receive it. And its gone back to the sender . Sameone they phone me and even I told them I didn’t have the black box. They canceled my policy. And they charge me 198.33 pounds out standing balance for black box .even I didn’t get the black box in my hand.and cancellation fee. They learned how to earn money easy way. Disgusting. Even they don’t deserve 1 star. They deserve 0000000 stars. Disgusting."

"My wife and I have been customers of Wise Insurance for over 20 years and have experienced nothing other than excellent advice and service. They are incredibly informative and helpful whenever you speak with them and any claims that we have had to make have been handled perfectly; quick, efficient and professional. Nothing is too much trouble for them. Thank you."

"I bought this insurance for my first car. I bought it on 10th of March. I was told, engineer will call me, when he can come and insinst a black box, so they could track how i am breaking, excalarating and etc. Nobody called me, but i gogot a text message that they will come on 2nd of April and install that black box ( if i wont install it they will cancel my inaurance and charge 75£ ) so engineer came, he installed it and everything was fine. On website i can see my points and so on. Today i received a letter that my insurance will be cancelled because i dont have a black box installed !?! The letter was sent to on 2nd of April. so i called them today, i was waiting on a line for 15 minutes, and basically, lady said that my insurance will be cancelled because i dont have black box. I said i have. Then i was waiting again, and lady said she updated something and i should call again tomorrow to confirm. I mean i dont have 1 hour free per day just to wait for somebody to speak with me about things that was done by them. Very dissapointed ! Very bad communication within the company."

"Worst company ever! They cancel my insurance after 2 weaks without telling me the reason and they charged me 140£! Last time when i have something with this company!"