Progress Vehicle Management Ltd
Rushmore Hill, Knockholt, Greater London, United Kingdom
About Progress Vehicle Management Ltd
Progress Vehicle Management Ltd is a prominent establishment situated in the scenic surroundings of Progress Business Park in Knockholt, Orpington, United Kingdom. As a leading insurance agency in the region, our multi-disciplinary team of experts is committed to providing you with comprehensive and effective solutions to meet all your vehicle management and insurance needs.
With our years of experience in the industry, we fully understand that every vehicle owner has unique requirements and preferences. Therefore, we offer a wide range of tailored insurance policies and management services to help you protect and manage your vehicles efficiently. From car, motorcycle, and van insurances to breakdown cover and vehicle tracking devices, we have got you covered.
Apart from our excellent vehicle insurance packages, we are also a reliable point of interest for anyone interested in vehicle management and maintenance. Whether you are a seasoned car owner or a new driver, you can rely on our team of professionals to provide you with top-notch maintenance tips, advice, and solutions.
At Progress Vehicle Management Ltd, we always strive to ensure a seamless and hassle-free experience for our clients. Our collaborative team works closely with you to understand your needs and tailor our solutions accordingly. Moreover, you can always count on us for prompt and efficient customer service and technical support.
Visit us today at Hillside, Progress Business Park, Rushmore Hill, Knockholt, Orpington TN14 7NL, United Kingdom, and let us help you take the best care of your vehicles.
Photos of Progress Vehicle Management Ltd
Hillside, Progress Business Park, Rushmore Hill, Knockholt, Orpington TN14 7NL, United Kingdom
Opening hours of Progress Vehicle Management Ltd
Monday:
08:30 - 17:30
Tuesday:
08:30 - 17:30
Wednesday:
08:30 - 17:30
Thursday:
08:30 - 17:30
Friday:
08:30 - 17:30
Saturday:
09:00 - 12:00
Sunday:
Day off
Reviews of Progress Vehicle Management Ltd
"I’ve used Progress on 3 occasions for vehicle hire after non-fault accidents during the last 10 years, each time I’ve received great service in quickly receiving a high quality replacement vehicle and the team managing the repair of my vehicle. I wouldn’t hesitate in recommending more people to Karen and the team."
"Honestly, I don't have anything bad to say about this company. Everyone1 was so friendly and helpful at the site, especially when I showed up with my 1-year-old son. They didn't keepd me waiting. Also, Toni Trainer advised me through the whole process, and explained to me what was going on.She was really friendly and nice when I meet her in person ."
"Our company has dealt with Progress for over 15 years, we have been very well looked after consistently over that period and can only say positive things about them. its hard to find companies in this industry you can reply on but Progress is one. Karen and all the team on claims side do a great job"
"Had a good overall experience with this company, they were quick to get in contact and I was provided with a hire car the next day. Found the staff I spoke with extremely understanding and helpful, everything was taken care of swiftly. A lady called Siana was responsible for looking after my claim and I cannot praise her enough, she kept me updated regularly, was quick to answer any queries and kept me informed throughout the progress of the claim. I found her to be extremely professional, and over and above my expectations of great customer service. Thank you so much Siana!"
"This is the worst company I have ever had to deal with, unfortunately my insurers passed the claim over to them to deal with after a non fault RTA, it has been over 8 weeks and still no update as to when my vehicle will be repaired. Their staff are rude and have very little knowledge of the processes they are dealing with. They dropped off a courtesy car that had damage on every panel, door, wheel etc and then drove my car away rather than it being picked up on tow truck etc. I received no handover paperworks although I was told that this would be emailed to me. Unfortunately I am now stuck at a cross roads with no where to go and have to just put up with this ridiculous situation and customer service. Where possible avoid like the plague if your insurers instruct them refuse to deal with them dont let them take your vehicle. I wish there was an option for a no star review. In terms of your response you have had ample opportunities to resolve the issues, when i have called at least 3 times a week, I have spoken to managers etc and nothing is done, I have asked for paperworks etc to sent to me on several occasions and although promised this has not been adhered to. Your customer service is appalling and your staff think that is perfectly acceptable to fob me off and for my vehicle to just be sat somewhere with nothing being done. I am also receiving alerts from the vehicle that the battery is at a critical level and one of the windows are open. 10th November 2022 Since posting the above review an official complaint was made to PVM. I was contact immediately by Sophie James who has been handling the complaint and done her upmost to rectify the situation, keeping me informed on a regular basis and acting upon my requests in a timely manner."
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