Homeprotect New Malden KT3 4HG
About the Business
Welcome to Homeprotect, your reliable insurance agency located in the heart of New Malden, United Kingdom! We are dedicated to providing you with the best insurance services and protecting your home, assets, and loved ones from any unexpected accidents or emergencies.
At Homeprotect, we understand that your home is not just a physical space but a place where memories, dreams, and passions reside. That's why we offer comprehensive insurance policies that cater to your unique needs and preferences. Our policies cover a range of situations, including theft, fire, flood, and accidental damage. We also offer insurance plans for landlords, renters, and homeowners.
Our team of experienced insurance advisors works tirelessly to provide you with personalized assistance and guidance throughout the insurance process. We understand that every client has different needs, and we take the time to understand your situation and recommend the best policy that suits your lifestyle and budget.
In addition to our insurance policies, we pride ourselves on being an establishment that puts the needs of our clients first. We are committed to providing a friendly and welcoming atmosphere, and our point of interest is to build strong and lasting relationships with our clients. We believe that honesty, transparency, and integrity are the key values that guide our actions.
So if you're looking for an insurance agency that provides exceptional service and protects what is essential to you, stop by Homeprotect today. Our offices are conveniently located at CI Tower St George's Square in New Malden, and we are here to guide you every step of the way.
Photos
Location & Phone number
CI Tower St George's Square, New Malden KT3 4HG, United Kingdom
Hours open
Monday:
09:00 - 20:00
Tuesday:
09:00 - 20:00
Wednesday:
09:00 - 20:00
Thursday:
09:00 - 20:00
Friday:
09:00 - 20:00
Saturday:
09:00 - 13:00
Sunday:
Closed
Reviews
"Quite easy to get house insurance quote and accept via online search after previous insurer's renewal had gone up considerably as we are supposedly in flood risk area. We are near small river but at much higher level and never seen more than small overflows in 14 years. Saved a fair bit by switching. Everything via email attachments, but might have been nice to get some basic confirmation in the post, if only to save on printing."
"I have today spent over an hour on the phone with these guys going through my non-standard home insurance quote. I can't tell you what they're like when making a claim, but I can tell you that their customer service is excellent on the quotes-end! Spoke to two advisers who seemed intelligent and were very helpful. They were Najid and Harry. A note to any internal staff reading this - I don't know if I just got lucky with these two guys, or if they're representative of the customer support staff you have in general. If it's the former, promote them quickly or they'll leave for a better job!"
"Just renewed with Home Protect. I did speak to customer service as I had to just change a few things on my policy, which obviously effected the quote. But was allowed time to think & adjust then renewed online with Home Protect for a fair price. Good communication & easy website to use. Thank you"
"We have just renewed our home insurance. It was smooth. The renewal quote was competitive- i checked. My only gripe would be that the renewal quote confirmed that it would auto renew unless we contacted to stop the renewal Once it renewed automatically we received no email to confirm and the first email i receive weeks later confirming that i have renewed also asking me to review my experience."
"Got my renewal notice and the price had dropped considerably - always a pleasant surprise. I needed to contact them on some small detail and got held in a queue for some time but got the option for them to call me back, which I took: they said I wouldn't lose my place in the queue, but it was many hours later that they did finally call - but they did call and were able to resolve my query, so no complaints. They were one of the few places offering me a quote at all due to my house's proximity to water. Overall - a good experience."
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