Horner Blakey Insurance Brokers

"Worked with them for 2 years now and within that time have had to take out, renew and make amendments to a number of policies, all done with ease always presented a number of options each time and pros/cons of each clearly explained, very helpful staff always ready to answer any queries and will be continuing to use them for all our insurance needs for the foreseeable future."

"I use Horner Blakey for maisonette insurance and I am very happy with the advice I was given. Emily called me exactly when she said she would, responded to my queries and was very efficient. I am very please with the service."

"Horner Blakey have always looked after our business insurance. We have found them to be friendly and courteous with all dealings, and wanted to use a broker to ensure we are correctly covered."

"This firm of insurance brokers handles a block account for indemnity for my professional organisation. The invitation for renewal arrived late, after the policy had theoretically lapsed. Renewal was invited by sending a cheque. After a telephone call, they agreed to a bank transfer. They did not however provide details of the bank account. Instead, one month later, they sent a reminder for renewal, even though the proposal form had been completed and sent. It took a telephone call and a further reminder to get the bank details. Once paid, I requested a receipt, together with confirmation that cover would be continuous. Notwithstanding the delay which had been occasioned by the brokers, to date I have received no reply. This firm worries me. If they are as dilatory as this in taking my money, what will happen if I need to make a claim? I hate to think!"

"Extremely happy with the service received from Duncan Cork at Horner Blakey. Almost didn't buy my flat because I discovered a single event,(tree removal), had caused some subsidence in the building in the past. It seemed virtually impossible to find insurance as a result of that. Luckily, when I was on the point of abandoning the purchase, my downstairs neighbour managed to find Horner Blakey and, with Duncan, worked out a good deal by which the two of us could insure the whole building together. Horner Blakey could easily have tried to take advantage of the fact that we have limited options for insuring the house, due to its history. But we have had only very reasonable quotes from them and no sign of them wanting to take advantage of our limited options in the subsequent years. In addition we have always received the most charming and helpful service from Duncan. I'm so happy that this help made it possible for me to buy the home I had put so much effort into finding. The fact that we were able to make the insurance work for us also made a very good start to my relationship with my downstairs neighbour. I feel very grateful to Duncan and warmly and positively to Horner Blakey, as a result, and do wonder how they are able to make the business of insuring a home seem so possible and reasonable when so many other companies I approached had made it seem quite nightmare-ish and impossible."