About Cuvva
Welcome to Cuvva, the innovative insurance agency located in the heart of London at the Old Sorting House on Essex Road! With a passion for providing flexible and affordable coverage options, Cuvva has earned a reputation as a trusted point of interest in the insurance industry.
At Cuvva, we strive to make insurance accessible and convenient for everyone. We understand that traditional insurance policies can often be rigid and inflexible, leaving many individuals feeling underserved or overwhelmed. That's why we offer bespoke policies that cater to our clients' needs and lifestyles. Our platform is designed to make the process of obtaining coverage as easy as possible. In fact, you can sign up and purchase policies right from your smartphone or tablet!
Our insurance products cover a range of needs, from car insurance and temporary car insurance, to travel insurance. We work with some of the most renowned underwriters and reinsurers in the insurance industry and aim to offer competitive pricing to our clients.
We are committed to providing exceptional customer service, so our team of experts is always on hand to assist you with any questions you may have. We pride ourselves on being transparent and fair, ensuring that our clients fully understand their coverage options and policy terms.
Located in one of London's most vibrant neighborhoods, Cuvva is more than just an insurance agency. We strive to be a part of the local community, giving back through charitable initiatives and social responsibility programs.
At Cuvva, we believe that insurance should serve you - not the other way around. Join us and experience the difference that a customer-focused, innovative approach can make!
Visit us at the Old Sorting House on Essex Road to learn more about how we can help you get the coverage you need, when you need it.
Reviews of Cuvva
"All great until you make a claim. Then you get messed around for over a month only to find out that the fund they pay the claims from is EMPTY. No money, no excuses, no care given. Blanked on chat in the app. No response to support email. Just the customer service equivalent of the middle finger. SWERVE CUVVA"
"Highly unprofessional team. I got insurance with Currva and I was told to send in my no claims bonus which I did. I was then told it couldn’t be accepted because it was with two different companies. So I sent in the 4 years one again. A few days later I got an email to say that my insurance was cancelled and I missed out on a shift in my work. We are going through a tough time at the moment and the company left me losing out on a days work with no explanation. I took this to the complaints team where I was basically made out to be a lier and that they would do nothing. I also spoke with 3 different agents one after another. The concept of Curvva is great, however the do require to treat their customers better and do more to retain loyal customers. If you want hassle free, good customer service and insurance go elsewhere. You won’t get this here. Extremely disappointed with the service I have received after being a loyal customer for over 2 years."
"Have been with cuvva on a rolling subscription for the last 5 months so nearly half way thru the year to gain another years no claims had an email this morning to say my policy ends in 3 days and cannot be renewed due to underwriters changes which is absolutely madness considering I've been with cuvva for 5mths on a rolling sub and several times for temp insurance to top it off now have to start a new year again and lose the last 5 months no claims towards a year its unbelievable they can even do it at such short notice 3days!! Never will use again or even recommend."
"Customer service is responsive but poor, can't really help you in any way. Smart pricing is all a facade, they tell you that you can save up to 30% with a good driving score, the "cuvva average" being 84. Mine for the month averaged around 91 and I was still charged the same price as the previous month (over £200). Upon questioning they say try again next month and that nothing can be done for me. I bet they'd be quick to bump the price up if my score dropped though wouldn't they? Avoid cuvva unless absolutely necessary"
"What a disappointment. After being with Cuvva for almost 2 years they decide to increase my subscription fee. 2 years of being with a company and recommending to others to then up my subscription fee?! - No late payment - No changes to car - No claims - No changes at all And this happens. Absolute rubbish. Will be leaving as soon as I find another BETTER company that actually treats their loyal customers right."
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