Parcelforce
About the Business
Parcelforce is an esteemed establishment in Grays, RM20 3AA, United Kingdom, that takes pride in providing exceptional courier services to its customers. Parcelforce has been at the forefront of the courier and logistics industry for many years now, and its unwavering commitment to customer satisfaction has firmly established it as a point of interest for businesses and individuals alike.
From the moment you entrust your parcel to Parcelforce, you can be assured of its safe, secure and timely delivery. With vast experience and expertise in handling all types of packages and urgent consignments, Parcelforce has earned the trust and admiration of its customers across the UK and beyond.
The establishment's state-of-the-art infrastructure, coupled with a team of trained professionals, ensures that all packages are handled with the utmost care and attention to detail. Parcelforce's comprehensive range of courier services includes delivery of letters, parcels, and documents, as well as specialist services such as temperature-controlled shipments, hazardous materials and international shipping.
Parcelforce values customer satisfaction above everything else and is committed to delivering prompt, efficient and reliable courier services without fail. The institution takes pride in its transparent pricing policy and assures customers of competitive rates and no hidden costs.
In conclusion, if you need to send a parcel or document, be it for personal or business purposes, Parcelforce is the institution to trust. With its unmatched commitment to quality, professionalism, and customer service, Parcelforce is indeed a point of interest for anyone seeking courier services in Grays, RM20 3AA, United Kingdom.
Photos
Hours open
Monday:
9:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 1:00 PM
Thursday:
9:00 AM - 5:30 PM
Friday:
9:00 AM - 5:30 PM
Saturday:
9:00 AM - 1:00 PM
Sunday:
Closed
Reviews
"Horrible! Terrible! Unprofessional! Confused Staff! My package has been at their national Hub since 8th Dec. I have called their customer service team 3 times. 1st time the customer service rep told me to collect the item at their Sutton warehouse- he said it is there as per their system . I drove 1hr to get it but only to find that it was NOT there. So I call them 2nd time and they told me item is still in the Hub and that it was never at the warehouse - mind you their customer service rep said it was there. I got angry and demanded to speak to their manager. She calls me back and promised that she is on top of things and that the item will be delivered to me in 2 days- she actually promised that. But of course, nothing came. Today I call the 3rd time and they say the item is at the hub and that even though I asked them to send messages to the Hub in the past 2 calls, no one, even the manager never sent that message to the hub. You see how unprofessional they are saying that they do stuff but they don't. I still do not have my package, they have ruined my Christmas and mood. I can't believe people can be so unprofessional. I just can't this is the worst experience of my life and I am old! I have asked for the manager to call me back again today, still no one has. At this point i just give up. Wish there is an option to put -10 rating... because I see that no one there knows what they are doing"
"waiting for 1 months... for my pecel from USA! THE WORST COMPANY IN THE WORLD!"
"Poor customer service. Lost my parcel and took over 3 months to get refund and no compensation for the time that was wasted"
"Customer received the parcel I send to find it completely smashed inside the box despite adequate packaging and lots of "Fragile" tape around the box. Now I can't get hold of parcel force for compensation."
"Your CO2 print is wasting our Earth? Why don't drivers call customers ? Instead they drive off and leave a paper note. Redeliveries waste time and helps to add much more CO2 to the environment. I guess it generates more work for the driver? Not efficient, clumsy and a poor man service atm. Thanks"
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