Clockhouse Cars,

151-153 Beckenham Road, Beckenham BR3 4PT

"I booked a taxi for Sun 18 Dec 22 at 0:30 from Guildford to Witley. I got a text as a reminder at 00:00 saying to be at the pick up point or they will charge waiting time. Despite numerous phone calls promising cars in 5-10 mins after 1 hour they just simply cancelled the journey without notice. MY RECOMMENDATION IS NEVER USE THIS FIRM AS DONT BELIVE A WORD THEY SAY."

"Writing this in Heathrow T4 waiting for a pick up after a 13 hour journey. I booked two weeks in advance. I think if you can track the flight number and the traffic on Google maps it should be possible to be on time."

"Did what it is supposed to do. Cab showed up 10 min early. Arrived at the airport on time. Friendly people on the phone. Quite happy to have found a reliable service on the day of the train strikes."

"I've used clock House for years now but the last 2 weeks your drivers have been shocking one refused to take me as he said i had to much shopping (which I did not as uber picked me up which was a smaller boot) then yesterday I booked a cab for 3pm driver was 16minutes late and tried to charge my disabled sister 10 pounds for a 7 pound trip. Was meant to get a call back but surprise surprise no one has called me back!!"

"They have been reliable in past but booked a taxi today for my Birthday meal with family. Ordered well in advance. Driver ten minutes late, said he was just starting. Ordered one at 7pm to pick up at 7.45pm by 7.50pm no cab, no text nothing. Phoned them first time they appeared to hang up. Second time they said no driver available, it’s now 8.20pm. Queried why take booking if you have no drivers. Phoned another cab company who arrived within 5 minutes. We were a couple but what if it had been a single female. If you can’t do booking don’t take booking"