Toni & Guy Bath,

1 Upper Borough Walls, Bath BA1 1RG

"My husband had his hair cut by Abby this week. She did a first class job. In the past, he’s emerged from salons with hair shaped like a Mr Whippy ice cream on top. Not this time. Very pleased."

"First time visiting Tony&Guy in Bath and I'm very happy with the experience. The girls at the reception are very welcoming and really look after you. I had my haircut with Francesca and she has done an amazing job! It was my first time but not the last one :) thanks!"

"I've been going here for a few years but I'm going to stop. When you book for a colour service with a stylist of a certain seniority, they put the colour on and then dissappear. I appreciate someone else can wash it off and apply toner etc, but the person taking responsibility for the final result should at least come and check how the colour is looking before it's washed off. I'm not really very happy with mine. Also, once the colour is done you're charged extra for finishing. The person styling my hair was lovely, but was pulling so hard with the straighteners that it was hurting my head and breaking hairs. Overpriced for not a great experience, going to start going elsewhere."

"I was delighted with the experience of having my hair cut and dried as a model for Honey. Honey did a wonderful job of a long layered cut and I paid extra to have a conditioning treatment. It was a good experience and even complimentry drinks and fresh fruit. Needless to say I have booked I a gain with Honey for another cut and I have also booked in for a colour based on my good experience."

"Poor customer service and overly-inflated prices. After using the online booking service on my last visit and selecting "any stylist", I was charged £80 for a very straightforward cut and bog-standard blow dry - ridiculous. I used to be a loyal customer, but I will no longer go there again and will find somewhere which values their customers and isn't just interested in taking their money. I feel very let down and would no longer recommend."