Bristol Beauty Zone 33 The Arcade, Broadmead, Bristol BS1 3JD

"Possibly the worst salon I have ever been to. Avoid at all costs. I'm not 100% sure the lady who did my eyebrows is even qualified and didn't ask even the standard beauticians questions, such as, "what shape would you like your eyebrows or what colour tint would you like on your eyebrows." Absolutely terrible. I came out looking ridiculous and my reason for not saying so whilst in there was that the two women hardly said a word and the atmosphere was shocking. Very disappointing and would not recommend."

"No atmosphere no welcome really unfriendly place the massage was £20 and was 15 minutes she took me to a freezing cold room no door banging and chatting going on around us, she had freezing cold hands and didn't speak. No warm towels or water after which you are supposed to hav after. The most pointless massage buy the worst place you can ever imagine. There dressed scruffy and clearly don't want to be there. Would definitely not recommend."

"Came in for a Head massage. Not sure if this was by the manager. No conversation or warm feeling at all by this lady (short, slim lady with a bit of makeup on and brown hair) I’ve had a lot of Indian head massages and by far this was one of the most pointless, effortless ones I’ve ever had! She literally put no effort in what so ever. My three year old niece could rub my head like that. Honestly, the atmosphere and attitude was a 0. Everyone seemed fed up I could understand it was the end of the day and they was busy I’m a very understanding person, but when people come to a professional salon for a service and they’re paying you would expect at least some consideration for waiting, and manners especially being a client there. I had to ask her to stop literally rubbing my head and politely ask for a thorough massage with fingers. I left feeling even more stressed than I did before entering. I do not recommend and won’t be attending again here. You really need to work on your professionalism and manners."

"I’ve had full leg wax and Hollywood wax from the lovely ladies here. Firstly, I’d never had a wax before and was guided through it so kindly. I’m so happy I took the plunge and did it, especially that I chose to come here for it! Secondly, I thought I’d treat myself to eyelash extensions and now I dont think I’ll ever go back, they look so natural and beautiful, I’ve just left and I can’t stop looking at them! Thank you so much for taking such great care of me and I can’t wait to come back again for a top up."