Edgar Buildings Dental & Implant Clinic

"Dr Frederico Ferreira recently replaced a failed/flawed root canal filling for me. This is was a complex and highly specialist procedure which was completed with immense expertise and care. The level of professionalism, skill and communication I experienced was simply excellent. Before I visited Dr Ferreira I was prepared for the fact that I might need to lose the tooth but he was brilliant and I am extremely pleased with the result."

"I started coming to Edgar Buildings Dental Practice over a year ago when I was experiencing a dental crisis and was panicking. I had lost confidence and was terrified. I have been intending to write a five star review ever since my very first appointment with Sally Davies, but have found it so difficult to adequately express my praise for them and so have kept procrastinating! Since then I have had many appointments with Sally and other members of the team, and several with Liliana, to whom I was referred for a surgical extraction of a molar with a difficult root and then for an implant replacement which will soon be completed, with a crown by Sally. I cannot speak highly enough of this practice. I went to them in fear and pain, and was treated from the outset with kindness, courtesy, patience and the utmost professionalism. Sally explained very clearly what my options were (with a back molar that was in pain with an absess under it.) She was reassuring and gave me plenty of time to decide on extraction or root canal treatment. I opted for an extraction, and she did it brilliantly, with almost no discomfort! I am delighted and reassured to have Sally as my dentist and it is always a pleasure to visit her! Later on another molar cracked vertically and could not be saved. It had unusual roots and so I was referred to Liliana for a surgical extraction, to be followed with an implant, both her specialities. Liliana is amazing. She is also charming, kind and patient, and she quickly put me at my ease and instilled my confidence in her. On each and every occasion that I have seen her, she has carried out her incredible work so cleverly that I have scarcely felt anything at any stage. Recovery from each of the surgical procedures involved has also been quick and easy. Liliana is incredibly skilled and dedicated and a delightful person. The hygienists I have seen are also great. The whole experience of going to this practice is positive. The receptionists and nurses are all lovely, polite, kind and helpful. The practice is clean and bright, and the location is great. I love that I can browse the shops in and around Milsom Street right up to the appointment time and then continue afterwards, distracting me either side from the focus of dentistry! I want to thank all the brilliant people who have helped and treated me at this practice. I'm so glad I chose them and I wholeheartedly recommend them. I no longer fear and dread having dental treatment. THANK YOU ."

"Not happy. I know have problems with a tooth directly resulting from your treatment. I spent thousands of pounds for the treatment and I’m now asked to spend even more to identify what the problem is because your unable to diagnosis it without asking me to initially spend another £140 plus loads more if it requires further treatment. Surely your practice needs to take responsibility for work done by your individual dentists, take some ownership of a problem you created. I’m total underwhelmed and unimpressed"

"In the last year I have had orthodontic treatment, led by Jay Wilson at Edgar Buildings Dental Clinic in Bath. The service I received was brilliant and I’m delighted with the results. However, it was the way the whole team work together, the receptionists, the dental nurses and the practitioners, and are so polite, supportive and professional that makes the firm stand out. Thanks you!"

"I recently needed an extraction (in the end it was an extraction and a coronectomy). It was complicated to arrange because I hoped to have sedation but had been advised I should not delay the extraction for fear of an abscess developing. So I had some tricky decisions to make and because of my job, it was difficult to arrange phone conversations to discuss it. The procedure itself, I understand, was also more complex than the average extraction. I have been a patient of Philip's for many years and have always been very happy with my experience. Philip has been a fabulous dentist for me, always patient, always honest and realistic in assessing my dental needs, and always very supportive when I've been nervous, and always amazingly skilled. The most recent filling he did for me, feels like an original tooth! But the treatment I needed recently was much more challenging for me than anything I had needed before and the support I received from every member of the practice with whom I communicated, was exceptional. Liliana was patient, kind and very helpful in a telephone consultation (when I understand she had covid). When finally I had the treatment, she was superb -reassuring, confidence-giving, patient, kind and extremely competent. She has been generous with her time helping me through the following days and weeks when all did not go entirely smoothly. Every member of the admin and nursing team was helpful, patient, sincere, knowledgeable, understanding and committed to finding me the support I needed - from info, to helping me think through options, to arranging drugs at short notice, to arranging phone calls and always following through on commitments made. I am very grateful for the fabulous treatment and support I have had from the practice! Thank you."