Kwik Fit - Bristol - Filton

"Had my Mercedes tyre valve broken and taken it to Kwik Fit in Filton. They didn't have the same valve as my car's AMG version (as it was much smaller than the others). Jason very thoughtfully put a normal one (just to cover off any unforseen) until they ordered a special valve from Merc and came in.. all sorted in a matter of 3 days. Best part is they didn't charge for the interim fix. Was a very pleasant experience, and made me feel so assured about the safety- much appreciate your thoughtfulness, Jason!"

"Jason was super helpful, had driven 1.5 hours to Bristol and had coolant leak and whilst didn’t have time to book into garage, he took the time to come and look with me, help me manage it and prevent it worsening before my return home to get it fixed. 5 mins out of his day with his knowledge has really helped me and he’s a credit to kwik fit. Jason, you are a legend!"

"Very rude customer service! I’ve booked appointment to do alignment when i arrived they said machine is not working and we’ve tried to call you but we couldn’t (?) then I checked if it is real or not my calling record shows they did not call me , if they called me and couldn’t reach me why didn’t leave a message or send an email??? And this is second time happened exactly same thing, they do not care about customer or job they just care about money! I had my geo plan which cover 2 years and i paid full money, but I couldn’t get my service! Hey guys who is working here do not charge money for nothing or do your job! If someone thinks to go service from here be prepare yourself for very rude people and nothing!"

"I was charged £248 for 1 tyre to be changed. This was not fitted to the car as they say their Jack's wouldn't work on my range rover and I had to have it fitted to my spare. This I had to carry myself in and out to the car. Should of gone elsewhere. Which I will in future."

"I was booked in for four tyres at 0830. The shop didn’t have any tools to take off wheels, so it wasn’t till 0920 they were able to work on my car after they drove to another quick fit to borrow tools. Whilst reversing back out, they span the rear wheels recklessly, and then they were not even able the check the alignment as the machine was broken. The fact they are a tyre shop with no tools to fit tyres or check alignment, plus the fact they did a wheel spin in the workshop means that I will never use a kwik fit again."