Academy Sport Torquay Street, London W2 5EW

"DON’T GO THERE! I have been playing there for 5 years. It was the joy of my week: playing soccer with friends. Unfortunately, it is not the case anymore. This is due to the staff that manages the sport center. Unprofessional, aggressive, unpolite, rude, incompetent. The current manager, Leonard L., changed my perception of this sport. It is not nice to be insulted and verbally abused because you want to play 1 minute more. If I were the owner I would know what to do. But British don’t know the basic rules of hospitality. That’s why they have that reputation."

"The Worst Experience Ever! Since the property manager has changed, we have been constantly verbally harassed because we were finishing the game 1 minutes over time, and nobody was playing after us. The worst happened when the property manager Lionel banned one of our mate because he was drinking from the water fountain in the wrong way, according to him. We have been playing there since 8 years, and this is not acceptable. The management should fire him or suspend him straight away! This is the worst service ever experienced!"

"Worst customer service in London. Stuff is rude and totally unprofessional. The manager Leonard Lionel is totally out of place. Harrasing and aggrssive behaviour. Have been a regulat customer since 2013. Not anymore."

"Rude, unprofessional, verbally abusing staff. I highly recommend you not to take your children to this place."

"Pitches are 4g, staff are friendly. Changing rooms are ok. Overall would recommend"