Clarkston Pharmacy,

95B Clarkston Drive, Airdrie ML6 7AE, United Kingdom

"Staff do not even check if prescription ready on shelf, just use excuse that they have havent received from surgery 80 year old parents having to go down 3 or 4 times to get urgent medication, service is disgusting, DO NOT USE !!"

"Had to go twice to pick up prescription that was sent in by doctor 2 days earlier. Can only hope they get better"

"There is currently a shortage of liquid penicillin at the moment but my Dr advised me that a chemist can provide the tablet form and I could crush it up and disguise it in food for my baby daughter who is quite unwell. When I arrived I presented the prescription it was barely glanced at before I was told no we are out, I then said I was advised that I could get a tablet form.. the pharmacist said there is no tablet form of this (I know this to be absolutely untrue as a chemist has now given me the exact thing) I am not upset about the shortage or their lack of supply I completely understand but I am upset about the way I was spoken too and looked at by the staff. I was polite and friendly and there is a way of saying things to people. Sadly the customer service I received today was appauling at an already stressful time."

"I've just recently started using this chemist and when my prescription runs out I will not he back. Spending £10 a pop on taxis for them to either miss items then deny and say they were given out with not even an apology from anyone behind that counter. My uncle has went to his local mp as no one ever seems to be held accountable for there actions, the owners are just money grabbing bams. DO NOT USE THIS CHEMIST FOR ANYTHING. also heavy covod hot spot."

"Service here has gone downhill fast recently. I'm either getting wrong prescription or someone else's. Trying to get them on the phone is a night mare. Procedures need to be looked at. A previous review gave 5 stars 2 years ago. That would be when Emma was there. She was excellent and very professional."