The Service Desk Institute
High Street, Crofton Road Orpington, Greater London, United Kingdom
About The Service Desk Institute
The Service Desk Institute is a leading institution that serves as a hub for knowledge, training, and networking in the IT service industry. Established in the United Kingdom, the organization has become a point of interest for all IT service professionals, seeking to enhance their skills and broaden their knowledge base.
Located at Lynwood House, on High St., Crofton Road Orpington, The Service Desk Institute provides a range of resources and training programs that cover a wide array of IT service-related topics. The institution tirelessly works towards elevating the service quality of IT professionals worldwide, constantly equipping them with the latest trends and cutting-edge solutions.
The institute features a team of experienced and highly skilled professionals who are passionate about helping IT service professionals gain the knowledge and skills they require to succeed in this rapidly evolving industry. They provide comprehensive training courses, which focus on practical skills such as customer service, ticket handling, and problem resolution.
Additionally, The Service Desk Institute organizes regular events and webinars, providing IT service professionals with access to networking opportunities with other experts in the field. The institute also works closely with many IT service providers, industry associations, and vendors, creating a strong and fertile ecosystem for IT service professionals to thrive.
Overall, The Service Desk Institute is an essential stop for any IT service professional looking to stay at the forefront of the industry and improve their skills. With their modern facilities, experienced trainers, and world-class programs, The Service Desk Institute continues to be a valuable establishment and point of interest for all IT service professionals in the United Kingdom and beyond.
Lynwood House, High St., Crofton Road Orpington, Orpington BR6 0LS, United Kingdom
Opening hours of The Service Desk Institute
Monday:
08:45 - 20:00
Tuesday:
08:45 - 20:00
Wednesday:
08:45 - 20:00
Thursday:
08:45 - 20:00
Friday:
08:45 - 18:00
Saturday:
08:45 - 17:00
Sunday:
Day off
Reviews of The Service Desk Institute
"Excellent course, well presented content, would recommend"
"Brilliant Experience, Susan S. was an amazing instructor who was engaging and was a well of knowledge and experience. I would happily recommend this course to anyone looking to swap from Senior Analyst to Team Lead any time soon and for the future. If you already a Team Lead like myself this just benefits you with lovely recaps and things you may not already think about! Thanks again Susan & SDI!"
"Fantastic course for those looking to 'up their game' in the IT Service Desk world - this will teach you all you need to know regarding customer relations and the best approach to take in complex situations, overall meaning you walk away with both a new qualification and the knowledge needed to make you a better, more customer-friendly tech! I think the only issue I had during the whole course was getting to location - but that's namely because I don't know the area! Overall, fantastic course, tutor was very friendly, glad I took it!"
"The entire package was really good and would really suggest if in case someone is looking for a refresher on Service Management!!!"
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